VWAuditec Bishops Stortford are currently recruiting for a Motor trade/Automotive Service Advisor looking to work in a less pressured environment than that of a Main Dealer.
We are an established and highly respected independent business, specialising in Volkswagen, Audi, SEAT, Cupra and Skoda products.
Working in our front-of-house reception, duties include -
* Checking in customers at the start of the day and confirming work requirements
* Taking telephone bookings for future work and answering customer enquiries
* Looking up and ordering of parts
* Liaising with Vehicle Technicians and advising and selling additional identified repair work
* Preparing job cards for future bookings
* Production of customer invoices
* Explaining the work carried out and handing over the customer's vehicles
A good knowledge of vehicle parts and locations is key to this role.
We offer -
* Excellent rates of pay
* No weekend or Bank Holiday working
* Minimum 22 days holiday
* No pressure from productivity or sales targets
* Working with main dealer/factory equipment and access to all technical information
* Clean and comfortable working conditions
* Manufacturers' training courses available (Volkswagen Group Head Office, Milton Keynes)
* Secure on-site staff parking
* Working with a highly experienced and customer focused team
* Working for a privately owned business who prides themselves on customer service and providing the best working environment for our colleagues