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Medical administrator

Buxton
DHU Healthcare
Medical administrator
Posted: 17 November
Offer description

We are looking for a dedicated Medical Administrator to join our friendly and professional team at Buxton Medical Practice. As a Medical Administrator you will support the delivery of high-quality patient care by maintaining accurate patient data, managing appointments, assisting with quality reporting, and providing reception support.


What DHU Can Offer You

* Position: Medical Administrator
* Location: Buxton Medical Practice, SK17 9BZ
* Working Hours: 30 hours per week
* Contract: Permanent Part‑Time
* Salary: Starting £23,875 per annum, pro rata (Band 2)


Employee Benefits

* Generous annual leave (standard 25 days + 8 bank holidays; up to 33 days + 8 bank holidays pro‑rata)
* Health Cash Plan – 24/7 GP access and a free Level 1 Health Cash Plan covering dental, optical, and therapy costs after six months
* Access to the DHU Hub – exclusive shopping & entertainment discounts, well‑being resources, health portal, and enhanced Employee Assistance Programme
* NHS Pension Scheme – continuity for existing NHS employees and secure future planning
* Car Lease Scheme – salary sacrifice lease on a brand‑new hybrid or electric car via NHS Fleet Solutions
* Cycle to Work Scheme – salary sacrifice bike purchase through Halfords
* Enhanced Maternity/Paternity Leave – robust Family Friendly policy supporting new parents
* Referral Programme – earn cash rewards for introducing new colleagues
* Birthday Leave Guarantee – optional time‑off to celebrate personal birthdays
* Free Parking – secure, free parking at most sites
* Professional Development – ongoing training in medical systems, IT, and clinical practice


What Your Typical Day Looks Like

* Input and maintain accurate patient data in the practice medical system
* Produce and verify reports, searches, and patient letters to ensure data accuracy
* Manage and support computer systems, perform backups, troubleshoot, and help colleagues with IT queries
* Assist with appointment management and workflow using Docman (or future replacement systems)
* Support QoF reporting through accurate data entry, searches, and returns
* Provide occasional reception cover, handling patient enquiries and appointments as part of a shared rota
* Help maintain an efficient, confidential, welcoming practice environment


To Be a Successful Medical Administrator, You’ll Need

* Previous experience in an administrative or IT-based role, ideally within a healthcare or medical setting
* Excellent computer literacy and attention to detail, with the ability to manage data accurately and confidentially
* Strong verbal and written communication skills, and the ability to work effectively within a busy, multi‑disciplinary team
* A proactive approach to problem‑solving and confidence in managing your own workload
* Flexibility to support colleagues and cover reception or secretarial duties as required


Diversity & Inclusion

At DHU Healthcare we take pride in our diversity and foster an environment where every person feels valued, respected, and empowered to bring their authentic selves to work, free from discrimination or bias. We warmly welcome applications from all individuals, reflecting the rich diversity of the communities we serve. We are also proud to be forces‑friendly, supporting Veterans, Service Leavers, Reservists, Cadet Force Adult Volunteers, and military spouses/partners.

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