We're a lifesaving and life-changing charity in the North West of England.
Our crews bring enhanced pre-hospital care and medical interventions to the scene, giving patients the best chance, often where seconds can mean the difference between life and death.
With three helicopters and four critical care cars, we operate day and night, 365 days a year, and serve the largest population in the UK, outside of London, but it costs £18 million annually to keep us in the air and on the road.
And here’s the challenge: we receive no government or NHS funding. Every mission we fly is funded entirely by the generosity of our supporters.
Find out more at nwairambulance.org.uk
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Join a life saving crew
The Northwest Air Ambulance Charity (NWAA) provides enhanced pre-hospital care needed to make a life changing difference. We provide emergency medical treatment when time is critical.
As a Charity we have developed our service by embracing change which has enabled us to implement new and innovative ways of working and increase our impact on patient outcomes. We continuously look to develop our service to ensure we continue to change and save lives.
JOB TITLE:Events Fundraising Officer
BASE:Knowsley
DEPARTMENT:Income and Engagement
REPORTING TO: Events Manager
SALARY: £23,487
WORKING HOURS: 35 hours per week
Overall purpose of the role:
To provide effective support to the events team and contribute towards the ambitious five-year Community and Events team strategy. The role will be responsible for carrying out research, updating event collateral where appropriate and support the team with event organisation and delivery including on-the-day support. Whilst also providing engaging stewardship to event participants and lapsed supporters with direction from events manager.
Main duties and responsibilities
•Recruit and deliver excellent stewardship to all participants for a wide range of third-party challenge events, including skydives, walking, cycling and extreme runs whilst meeting set income KPI’s.
•Support with re-engaging lapsed Community and Event supporters through mailings and delivering excellent stewardship across a variety of channels including event webpages to contribute to driving down our attrition rate.
•Carrying out research as directed and assisting colleagues with the development and implementation of supporter engagement, fundraising events and campaigns as required.
•Working closely with the Marketing team, to create inspiring and compelling content and resources for multiple channels including digital, social, and print to aid recruitment of participants in line with KPI’s and income targets.
•Provide administrative support to the events team working with the Supporter Engagement team that processes are completed effectively and in timely manner. As well as being the point of contact for event enquiries whilst ensuring effective data inputting on the charity’s database.
•Work with the events team to create, establish, and grow a running community across multiple channels including Strava, social media groups and our website.
•Input into the wider Community and Events Team, including regular contribution to team meetings and planning process, ensuring colleagues are properly briefed to promote events in their areas.
•Raising the profile of the charity by being a brand ambassador and always working within the charity values.
PERSON SPECIFICATION
Experience
•Experience of delivering excellent customer service
•Proven experience of working in an administrative or operational role
•Demonstrable experience of events fundraising and/or an understanding of the fundraising landscape
•Proven experience of supporting a small team in a similar environment
• Experience of coordinating meetings, and minute writing
•Experience of financial administration
Skills
•Excellent written and verbal communication skills, including a confident telephone manner.
•Good attention to detail
•Good organisational and planning skills with ability to juggle multiple projects to meet deadlines.
•Strong interpersonal skills and a team player
•Good practical knowledge of Microsoft Office (Proficient in MS Word, PowerPoint, Excel and Outlook)
•Practical knowledge in social media channels, Canva and WordPress.
Personal Attributes / Abilities
•Trustworthy
•Flexible
•Confident and committed to continued learning and development.
•Team player
Other
•A passion for the cause