Job Summary
We are seeking a dedicated and enthusiastic Shop Assistant to join our team. The ideal candidate will play a crucial role in providing excellent customer service, assisting with daily shop operations, and ensuring a welcoming environment for all customers. This position requires strong communication skills, and proficiency in both English and Spanish is highly desirable to cater to our diverse clientele.
Responsibilities
* Greet customers warmly and assist them with their inquiries.
* Maintain an organised and tidy shop environment, ensuring products are well-displayed.
* Assist with stock management, including receiving deliveries and restocking shelves.
* Process transactions accurately at the till while handling cash and card payments.
* Provide information about products and services, helping customers make informed decisions.
* Collaborate with team members to achieve sales targets and enhance customer satisfaction.
* Address customer complaints or concerns promptly and professionally.
* Animal care and management.
* Habitat creation.
Experience
* Previous experience in retail or customer service within the reptile industry is preferred but not essential.
* Strong interpersonal skills with the ability to engage positively with a diverse range of individuals.
* A proactive approach to problem-solving and a willingness to learn new skills as required.
* Vast knowledge of reptiles.
* Level 3 or higher in animal management or a similar related course.
Join us as a Shop Assistant and contribute to creating a positive shopping experience for our customers
Job Types: Full-time, Part-time
Pay: £12.22 per hour
Expected hours: 30 per week
Benefits:
* Company pension
* Employee discount
* Free parking
* On-site parking
* Store discount
Application question(s):
* Do you have extensive knowledge on reptiles?
* What is your dream species of reptile to own?
Work Location: In person
Reference ID: shopassist
Expected start date: 21/02/2025