Salesforce Data Administrator Twickenham £36,000 per annum The Role The Salesforce Data Administrator is responsible for the day-to-day administration and effective use of SPEAR’s Salesforce-based client platform, In-Form, ensuring that data is accurate, secure, and used consistently across the organisation. The role plays a critical part in supporting SPEAR’s homelessness services by maintaining high-quality client and service data, enabling reliable reporting, performance monitoring, and evidence-based decision-making. Working closely with frontline teams, Directors of Operations, and senior leaders, the postholder ensures that data systems and reporting meet GDPR, contractual, and statutory requirements, and support accountability to funders and commissioners. Through effective system administration, user support, and data governance, the role helps ensure that SPEAR can demonstrate impact, monitor service delivery, and continuously improve outcomes for people experiencing homelessness. At SPEAR, you’ll be part of a friendly, skilled charity team dedicated to ending homelessness. We offer comprehensive training, opportunities to progress, and strong wellbeing support, so you can thrive while helping others do the same. Your Benefits - Generous holiday – 26 days plus public holidays, rising by up to 5 extra days with length of service - Wellbeing & EAP – 24/7 Employee Assistance Programme with free counselling, money, and legal advice - Health support – Occupational health service and free annual eye test (with contribution towards glasses if required) - Cycle to Work – Save on a new bike and accessories through salary sacrifice - Season ticket loan – Interest-free loan for annual travel passes - Moving house day – Extra day’s leave when you move home - Financial security – Life assurance (4x salary) and interest-free emergency staff loan - Family-friendly policies – Enhanced maternity and adoption pay, plus flexible working options - Career development – Ongoing training, learning, and progression opportunities - Blue Light Card – Discounts across a wide range of shops, restaurants, and services