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ROLE: Training & Compliance Admin
HOURS: 37.5
LOCATION: Ware
Job Overview
The Training & Compliance Admin is responsible for overseeing all training compliance, onboarding, administrative processes, and competence assurance for the client team on a pharmaceutical contract. The role ensures that all staff meet mandatory training requirements, that documentation is accurate and audit-ready, and that the team remains engaged, motivated, and supported in a highly regulated environment.
Role Responsibilities
- Support the management of all training requirements for contractors and colleagues working on the pharma site.
- Ensure full compliance with GMP/GxP, HSE, technical training, and client-specific learning modules.
- Maintain accurate training records, matrices, and competence assessments, ensuring documentation is always audit-ready.
- Run regular reports on training compliance and ensure operational employees and all site third party suppliers are notified of any potential non-compliance.
- Coordinate and conduct onboarding sessions, site inductions, refresher training, and role-specific learning.
- Support regulatory audits (MHRA, FDA, etc.) by providing training evidence and documentation.
Administration & Governance
- Produce regular compliance reports, dashboards, and KPI trackers for internal governance meetings.
- Ensure admin processes follow client policies and requirements, and data protection standards.
Required Qualifications
- Strong standard of both literacy and numeracy skills.
- Possess an intermediate knowledge level of all Microsoft Office packages and be fully competent in the use of PCs and other types of technology.
- Demonstrate excellent written and verbal communication and negotiation skills.
- Work well under pressure to meet challenging deadlines for both operational and people aspects of the role.
- Effectively plan and manage own workloads whilst understanding when to seek support when required.
- Be a team player with the ability to lead by example through operational excellence and strong interpersonal skills.
What We Are Looking For
- Demonstrates forward thinking and planning, with a positive “can do” attitude.
- Ability to flex working style to meet the needs of the business.
- Strong ability to interact at all levels and support a highly regulated environment.
What's in it for you?
- Opportunity to work in a highly regulated pharmaceutical environment.
- Exposure to compliance, governance, and regulatory audits (MHRA, FDA, etc.).
- A supportive environment where you can thrive and develop your career.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing Divya Madaan at Divya.Madaan@mitie.com.
