Housing Liaison Team Leader Newham Full Time Temporary Join a local authority in Newham as a Housing Liaison Team Leader and help lead a high-performing team delivering vital frontline housing management services across the borough. THE ROLE As Housing Liaison Team Leader, you will be responsible for supervising a team of Housing Liaison Officers and Resident Service Officers, ensuring the delivery of effective, customer-focused housing services. You’ll support community engagement, manage multi-tenure housing stock, and uphold service excellence across neighbourhood and tenancy management. Lead and motivate a team, managing performance, training and development Oversee tenancy and leasehold management, including assignments, successions and terminations Respond to and resolve escalated resident enquiries and formal complaints Monitor and address antisocial behaviour in partnership with enforcement teams Ensure estate inspections, surgeries, and community engagement initiatives are delivered Provide cover for senior managers and contribute to service planning Champion health, safety, and wellbeing within your teamTHE CANDIDATE The successful candidate will have proven experience in a similar team leader role within housing services, ideally in a local authority setting, with a strong commitment to customer service and performance management. Demonstrated ability to manage and motivate housing officers Experience in neighbourhood, tenancy, and leasehold management Strong knowledge of housing legislation and safeguarding procedures Skilled in handling ASB, legal proceedings, and multi-agency partnership work Able to confidently lead estate inspections, resident meetings, and community eventsTHE CONTRACT Full Time Temporary RATE: The pay for the role is £27.00 per hour LTD company rate. The PAYE equivalent is £23.02 per hour, inclusive of holiday. HOW TO APPLY If interested in this role please apply directly or email (url removed) or call (phone number removed) and ask for Beth to discuss further If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate