Sales Administrator and Customer Service
Near Bridgnorth
Permanent
Monday to Friday 8.30am 5pm with an early finish on a Friday
Up to £30000 per annum
Prince is partnering with a well-established manufacturing company based in South Shropshire to offer an exciting opportunity for a Sales Administrator and Customer Service professional to join their team. Reporting directly to the Sales Director, this role will involve managing sales orders from start to finish, including processing orders, dispatching goods, and handling invoicing, all while serving as the primary point of contact for customers. You will also manage the Sales Directors emails, ensuring all enquiries are dealt with, and any urgent issues are flagged for his attention.
Key Responsibilities:
1. Process and manage sales orders from entry to dispatch and invoicing.
2. Serve as the main point of contact for customers via phone and email.
3. Coordinate order loading and delivery dates with production teams.
4. Communicate with customers and freight companies to arrange shipping and delivery.
5. Issue order acknowledgments and relevant documentation to customers.
6. Prepare and organize shipping paperwork and schedule transport.
7. Send shipping and invoice details to customers in a timely manner.
8. Complete all expor...