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Housing allocations assistant

Birmingham (West Midlands)
James Andrews Recruitment Solutions
Assistant
Posted: 19h ago
Offer description

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Housing Allocations Assistant, Birmingham

Client: James Andrews Recruitment Solutions

Location: Birmingham, United Kingdom

Job Category: Other

Job fairs: -


EU work permit required:

Yes

Job Reference: 35be127f1442

Job Views: 4

Posted: 29.06.2025

Expiry Date: 13.08.2025


Job Description:

We are working closely with a Housing Association based in South Birmingham, recruiting for a Housing Allocations Assistant on a temporary three-month contract. The position starts immediately, with negotiable hourly pay via an Umbrella company.

The ideal candidate will know how to process allocations and have used the Abritas system.

Duties will include (but are not limited to):

* Reviewing and processing new housing applications in line with local authority policies and eligibility criteria using the new allocations system
* Accurately inputting, updating, and managing applicant information and housing stock details within the new allocations platform
* Using the system to generate shortlists and match applicants to properties based on priority, need, and availability
* Assigning housing units to successful applicants, ensuring legal and policy compliance, and recording decisions in the system
* Identifying and reporting system issues or inefficiencies, assisting with user testing and feedback
* Providing guidance and technical support to colleagues and applicants for the allocations platform
* Coordinating with housing officers, landlords, and partner agencies to confirm allocations and prepare properties for tenancy
* Generating reports and performance metrics to support transparency and strategic decisions

Skills, knowledge, and experience required:

* Proven experience in housing allocations
* Strong knowledge of the Abritas system
* Understanding of housing legislation, policies, and eligibility criteria
* Effective communication and stakeholder liaison skills
* Excellent organisational and administrative skills

Working hours: Full time (37 hours/week), in-office, Monday to Friday, flexible hours 8am-6pm

Recent experience is required to apply.

James Andrews acts as an employment agency for this role.

Due to high application volume, responses may be delayed. If you haven't heard within 72 hours, consider your application unsuccessful.

Recommend a friend or colleague and receive up to £100 once they complete 20 days in a role with us. Terms apply; contact us for details.

Note: If you're not a passport holder of the country for this vacancy, a work permit may be needed. Check our Blog for more info.

Do not provide bank or payment details when applying. Applications via the 'Apply now' button only.

Created on 29/06/2025 by TN United Kingdom

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