Job Description
Field Service Engineer
Location: We welcome applications from candidates around the Crawley / Guildford / M23 areaSalary: £40,000 - £42,000 per annum, OTE of £50,000 - £55,000Contract: Full time, Permanent - 40 Hours per WeekBenefits: Company Van, Laptop, 24 Days Holiday + Bank Holidays!
We are seeking an experienced Field Service Engineer to join a well-established engineering organisation specialising in specialist vehicles and equipment used in municipal services, infrastructure maintenance, aviation support, and environmental operations.
This is a customer-facing, hands-on role where you will carry out service, maintenance, and repair work on a diverse range of high-value equipment in the field.
You will play a key part in delivering an excellent service experience to customers while working independently and as part of a wider service team.
As our Field Service Engineer you will be responsible for:
* Carrying out maintenance, servicing, and repairs on specialist equipment including compact and truck-mounted road sweepers, spreaders, airport support equipment, and mowing machinery.
* Delivering a high-quality, professional service to customers, maintaining strong working relationships.
* Completing warranty repairs and ensure all associated paperwork is accurate and submitted on time.
* Accurately completing job sheets, additional work authorisations, parts requests, and warranty documentation.
* Coordinating daily activities with the Service Desk, reporting movements to maximise efficiency.
* Ordering parts promptly and accurately via the Service Desk.
* Carrying out courtesy visits to customers when required.
* Participating in an out-of-hours call-out rota.
* Promoting products, parts, and services to both existing and potential customers.
We are looking for candidates who can demonstrate a background in Field Service Engineering or a related discipline such as:
* Heavy Plant Engineering
* LGV or Automotive Engineering
* Agricultural or Materials Handling Equipment
Strong practical and theoretical knowledge of:
* Internal combustion engines
* Hydraulic systems
* Auto-electrical systems
You should also have:
* Experience repairing and maintaining high-value capital equipment.
* Ability to work independently, manage workload, and meet deadlines.
* A customer-focused mindset with excellent communication skills.
* Willingness to travel extensively in the UK and occasionally overseas.
* Clean UK driving licence (HGV licence advantageous).
* Good IT skills, including Microsoft Word and Excel.
What's on Offer
* A varied and technically challenging role working with specialist equipment.
* Extensive autonomy and responsibility.
* Ongoing training and development.
* A supportive service team environment.
* Opportunity to work across different locations and customer sites.
If you feel you have the necessary skills and experience to be successful in this role click on APPLY today!
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