UBEO Business Services, the premier provider of business technology products and services, is seeking to hire a Business Analyst in Las Vegas, NV.
UBEO is a distributor/servicer of document equipment and software solutions. Primary products include Xerox, Ricoh, Canon and Konica Minolta multi-functional equipment and Kyocera printers. UBEO specializes in electronic document management software and integrations.
The primary responsibilities of this position is as follows:
Department: Sales
Reports To: Region Business Analyst Manager
FLSA Status: Full Time/ Exempt
Purpose
The primary responsibility of this position is to support sales by providing both pre and post sales analysis. Pre-sales support involves conducting business technology assessments (BTA's) and workflow analysis at potential and existing customer sites. This is a team selling position that will have you working with all sales reps at your respective marketplace. Post-sales support involves helping the sales representatives with BTA findings, Recommendations, deliverables, proposal, and presentations.
Responsibilities
* Daily sales and office support
* Meeting with decision makers/managers and employees of potential and existing customers
* Compiling all data needed for analysis
* Creating spreadsheets, drawings and cost analysis
* Printing and binding presentations
* Duties include, but are not limited to:
* Create process documentation/workflows, knowledge articles and self-service guidance for Technologies, Site Services such as Copy Center, Fleet, Mailroom, and Logistic Services
* Collect and document business requirements for project and process improvement/automation efforts
* Become a subject matter expert in our technologies and tool sets i.e., Predictive Insights
* Facilitate process workflow modeling to collaborate on process improvements, automation capabilities and clearly defined end-to-end use cases
* Review information and trends to ensure that the output of processes are achieving the desired results and that services are meeting agreed upon service levels
* Conduct maturity assessments against the process activities to highlight areas of improvement or concerns
* Identify issues and risks
* Bring inconsistencies and problems to the attention of sales and or management
* Track major incident management process and ensure adherence of the process and escalation requirements within the various support and delivery areas
* Prepare incident details for root cause analysis and incident reviews
* Extract reports and provide a high-level analysis of data for review
* Maintain a complete understanding of and adheres to all policies and processes
Job Related Dimensions
* Proficiency in all MS Office products
* Proficiency in Visio
* Documenting/Authoring Business Process Documentation
Qualifications
* Bachelor’s Degree preferred or equivalent experience in a related field.
* 5 years industry experience preferred.
* Excellent communication skills – both written and verbal.
* Ability to multi-task in a fast-paced environment.
* Must be a self-motivated individual with a high level of professionalism.
* Must have an acceptable driving record and reliable form of transportation.
Physical Demands & Work Environment
* Ability to sit at desk, stand/walk at customer sites for prolonged periods at times.
* Ability to talk on the phone and work with various computer tools and applications.
* Ability to type and compose written communication in various forms.
* Ability to operate a motor vehicle for travel to client sites.
* Ability to lift 20+lbs on occasion.
UBEO offers a competitive compensation package. UBEO also offers an excellent benefits package which is a significant part of our employee's total compensation. We strive to provide a broad range of competitive benefits designed to meet your personal needs and priorities. Our comprehensive benefits package includes:
* Choice of medical, dental and vision plans that provide our employees and their families with high-quality healthcare, including orthodontia for both adults and child(ren)
* Generous Company Paid Health Reimbursement Account Options to defray deductible expenses
* Company paid life and accidental death and dismemberment insurance for you, your spouse and child(ren)
* Flexible Spending and Health Savings Account Options - Set aside pre-tax dollars to cover out-of-pocket expenses related to health or dependent care
* Voluntary coverages at low group rates including Aflac Insurance - In the event of death or disability, you can help protect your family against the loss of income with various types of insurance
* Pet Insurance, breathe easy knowing Nationwide has your pets covered
* Pre-paid legal coverage, access to experienced attorneys that can help you with any legal issue 24/7
* A generous wealth accumulation program will help you achieve financial security for retirement. We offer a 401(K) Plan w/ Match upon eligibility and Free Financial Counseling
* Generous vacation, holiday, and sick leave programs - as we believe that taking advantage of time away from work is essential for a well-balanced life
UBEO Business Services, the premier provider of business technology products and services, is seeking to hire a Business Analyst in Las Vegas, NV.
UBEO is a distributor/servicer of document equipment and software solutions. Primary products include Xerox, Ricoh, Canon and Konica Minolta multi-functional equipment and Kyocera printers. UBEO specializes in electronic document management software and integrations.
The primary responsibilities of this position is as follows:
Department: Sales
Reports To: Region Business Analyst Manager
FLSA Status: Full Time/ Exempt
Purpose
The primary responsibility of this position is to support sales by providing both pre and post sales analysis. Pre-sales support involves conducting business technology assessments (BTA's) and workflow analysis at potential and existing customer sites. This is a team selling position that will have you working with all sales reps at your respective marketplace. Post-sales support involves helping the sales representatives with BTA findings, Recommendations, deliverables, proposal, and presentations.
Responsibilities
* Daily sales and office support
* Meeting with decision makers/managers and employees of potential and existing customers
* Compiling all data needed for analysis
* Creating spreadsheets, drawings and cost analysis
* Printing and binding presentations
* Duties include, but are not limited to:
* Create process documentation/workflows, knowledge articles and self-service guidance for Technologies, Site Services such as Copy Center, Fleet, Mailroom, and Logistic Services
* Collect and document business requirements for project and process improvement/automation efforts
* Become a subject matter expert in our technologies and tool sets i.e., Predictive Insights
* Facilitate process workflow modeling to collaborate on process improvements, automation capabilities and clearly defined end-to-end use cases
* Review information and trends to ensure that the output of processes are achieving the desired results and that services are meeting agreed upon service levels
* Conduct maturity assessments against the process activities to highlight areas of improvement or concerns
* Identify issues and risks
* Bring inconsistencies and problems to the attention of sales and or management
* Track major incident management process and ensure adherence of the process and escalation requirements within the various support and delivery areas
* Prepare incident details for root cause analysis and incident reviews
* Extract reports and provide a high-level analysis of data for review
* Maintain a complete understanding of and adheres to all policies and processes
Job Related Dimensions
* Proficiency in all MS Office products
* Proficiency in Visio
* Adobe Suite
* Documenting/Authoring Business Process Documentation
Qualifications
* Bachelor’s Degree preferred or equivalent experience in a related field.
* 5 years industry experience preferred.
* Strong customer service skills.
* Excellent communication skills – both written and verbal.
* Ability to multi-task in a fast-paced environment.
* Must be a self-motivated individual with a high level of professionalism.
* Must have an acceptable driving record and reliable form of transportation.
Physical Demands & Work Environment
* Ability to sit at desk, stand/walk at customer sites for prolonged periods at times.
* Ability to talk on the phone and work with various computer tools and applications.
* Ability to type and compose written communication in various forms.
* Ability to operate a motor vehicle for travel to client sites.
* Ability to lift 20+lbs on occasion.
UBEO offers a competitive compensation package. UBEO also offers an excellent benefits package which is a significant part of our employee's total compensation. We strive to provide a broad range of competitive benefits designed to meet your personal needs and priorities. Our comprehensive benefits package includes:
* Choice of medical, dental and vision plans that provide our employees and their families with high-quality healthcare, including orthodontia for both adults and child(ren)
* Generous Company Paid Health Reimbursement Account Options to defray deductible expenses
* Company paid life and accidental death and dismemberment insurance for you, your spouse and child(ren)
* Flexible Spending and Health Savings Account Options - Set aside pre-tax dollars to cover out-of-pocket expenses related to health or dependent care
* Voluntary coverages at low group rates including Aflac Insurance - In the event of death or disability, you can help protect your family against the loss of income with various types of insurance
* Pet Insurance, breathe easy knowing Nationwide has your pets covered
* Pre-paid legal coverage, access to experienced attorneys that can help you with any legal issue 24/7
* A generous wealth accumulation program will help you achieve financial security for retirement. We offer a 401(K) Plan w/ Match upon eligibility and Free Financial Counseling
* Generous vacation, holiday, and sick leave programs - as we believe that taking advantage of time away from work is essential for a well-balanced life
UBEO is an Equal Opportunity Employer and considers applicants for all positions without regard to age, sex, color, race, religion, national origin, disability, genetic information or predisposition, military/veteran status, citizenship status, marital status or any other group protected by applicable federal, state or local laws. #J-18808-Ljbffr