Full Time | 37.5 hours | Group Support - Lichfield
Do you have strong organisational skills, great attention to detail and experience in facilities or compliance administration?
Responsibilities
* Provide first-line support for reactive, planned and statutory maintenance activity across our estate.
* Manage and maintain accurate statutory and compliance records across multiple sites.
* Log, allocate and track work orders using our CAFM system.
* Liaise with maintenance operatives and external contractors, chase quotes and progress updates.
* Monitor SLAs and, if required, escalating where service levels fall below expectations.
* Ensure all compliance certificates and documentation are stored correctly and are accessible to Service Managers.
* Produce reports, data insights and presentations for the management team.
* Support with training records and occasional front-desk cover at Group Support.
Qualifications
* 2+ years' experience in a Facilities Management or compliance-focused admin role, ideally supporting a multi-site operation.
* Confident user of CAFM or property management systems.
* Strong MS Word, Excel and Outlook skills (advanced level).
* Excellent communication skills and the ability to work with stakeholders at all levels.
* Highly organised with strong attention to detail and accuracy.
* A proactive, solutions-focused approach and ability to manage competing priorities.
* Resilient, self-motivated and able to work independently as well as part of a wider team.
Benefits
* Role with genuine purpose – ensuring safe, high-quality environments for the people we support.
* Opportunities to develop FM, compliance, analytical and reporting skills.
* A varied workload where no two days are the same.
* Collaborative, supportive Facilities & Compliance team.
If you're an organised, detail-focused facilities professional looking for your next challenge, we'd love to hear from you.
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