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We are looking for a Business Architect to join our transformation programme and play a pivotal role in aligning business capabilities with technology strategy across our retail brands.
This is a high-impact role that combines domain-driven design, made-to-order (MTO) retail process knowledge, and cross-functional leadership to drive scalable and future-ready retail solutions.
Key Responsibilities
* Translate strategic programme goals into actionable end-to-end capability models.
* Lead cross-functional teams in defining and documenting future-state business processes.
* Act as a liaison between Enterprise Architecture and Business Change, ensuring alignment across solution design, data, and technology roadmaps.
* Define and maintain business architecture standards to support consistent ways of working.
* Map traceability between business goals, design decisions, and delivery execution.
* Facilitate change impact assessments and guide discussions at design review boards.
* Lead the design of scalable business domains, aligning them with modern retail platforms such as Fluent Commerce.
* Drive process transformation initiatives to unify MTO and PO orchestration workflows.
* Partner with stakeholders across multiple retail brands to align business processes.
* Identify and help address limitations of legacy practices with innovative solutions.
* Facilitate workshops, define user stories, and help prioritise product backlogs.
* Produce critical deliverables including context maps, capability assessments, and RACI matrices.
* Champion governance of business-aligned decisions across key domain areas.
What you will bring:
* Proven experience in a Business Architect or similar role within retail or consumer sectors.
* Strong knowledge of MTO and DSV order flows, PO orchestration, and retail supply chain.
* Deep familiarity with digital platforms such as OMS (Fluent Commerce preferred), ERP (D365 FO), PIM, PLM, CRM, and eCommerce systems.
* Demonstrated ability to design and optimise business workflows using BPMN and capability models.
* Experience applying Domain-Driven Design (DDD) and Design Thinking in complex, multi-brand environments.
* Skilled in stakeholder engagement, workshop facilitation, and cross-functional collaboration.
* Track record in large-scale retail transformation programmes, especially in multi-country or multi-brand contexts.
* Proficient in tools such as JIRA, Confluence, Monday.com, Lucidchart, and user story mapping platforms.
Nice to have skills:
* TOGAF certification or equivalent architectural framework experience.
* Understanding of MACH architecture principles, composable commerce, or event-driven systems.
Apply now!
#UST
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Information Technology
* Industries
IT Services and IT Consulting
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