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About The Role
Our team is the best in the industry – is it time for you to join us?
Our nationwide Plant and Tool division hires a range of equipment including diggers, dumpers and small hand tools to companies within the construction, utilities and infrastructure sectors.
As the first point of contact at our depots, Hire & Sales Coordinators (HSC) play a pivotal role in driving our business' success, by building strong customer relationships, understanding their hire needs and ensuring we can meet them. This is a challenging, fast paced and rewarding role that provides a fantastic platform to grow and progress within GAP Group.
A Typical Day For The HSC Will Include
* Processing all hire desk administration including customer and supplier queries
* Managing approx. 40-50 incoming and outgoing hires per day
* Ensuring sufficient stock levels to meet customer demand and maximise sales opportunities
* Load checking vehicles and working effectively with the depot team of drivers and fitters
* Resolving customer complaints and supplier issues efficiently
About You
Successful applicants should demonstrate the following:
* Previous experience of working within a high-volume hire desk role is essential
* Excellent customer service skills with a focus on increasing sales
* Effective communicator with strong organisational skills and attention to detail
* Proficient IT skills with working knowledge of MS Office including Outlook and Excel
* Strong team player with the ability to work on own initiative
* While a plant & tool hire background is advantageous, a passion for customer service and a drive to learn are key; we can help with the rest.
About Us
GAP Hire Solutions has 10 divisions offering equipment hire throughout the UK. We are committed to recruiting top talent to help us grow further.
As a GAP employee, you'll enjoy benefits such as profit sharing, loyalty holidays, a staff social fund, and access to our in-house Learning & Development Team for skill enhancement. We also promote internal career progression.
Benefits Include
* Competitive salary and bonus scheme
* Up to 25 days annual leave plus bank holidays
* Option to buy up to 5 additional leave days
* Contributory Pension Scheme
* Life Assurance
* Employee Welfare Fund (social events)
* Cycle to Work Scheme
* Health & Wellness (Well-being Hub, Employee Assistance Helpline, Annual Flu Jab)
What’s next? If you meet the profile and are ready for the challenge, we want to hear from you! Upload your CV and complete our short application form, and we will take it from there.
GAP GROUP IS AN EQUAL OPPORTUNITIES EMPLOYER
Additional Details
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Sales and Business Development
* Industries: Construction
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