Customer Service Administrator
£26,000
Our client, an electrical distribution company is currently seeking Customer Service Administrator to join their growing team.
The successful candidate will play a crucial role in processing orders, providing excellent customer service, and supporting the sales team in achieving their targets.
Do you have experience in customer service and administration?
Key Responsibilities:
* Process customer orders accurately and efficiently, ensuring timely delivery and customer satisfaction.
* Communicate with customers via phone, email, and other channels to address inquiries, resolve issues, and provide product information.
* Collaborate with the sales team to ensure seamless order processing and fulfilment.
* Maintain accurate records of orders, customer interactions, and other relevant information in our database.
* Monitor inventory levels and coordinate with relevant departments to ensure product availability.
* Assist with generating sales quotes, invoices, and other sales-related documents as needed.
* Provide administrative support to the sales team, such as preparing reports and coordinating meetings.
Qualifications:
1. Strong attention to detail and accuracy, with excellent organisational skills.
2. Excellent communication skills, both verbal and written.