Account Manager - Manufacturing Key Information Points Location: Blackwood Salary: 35k bonus Working pattern: flexible working available Sector: Electronic Manufacturing / B2B We're recruiting on behalf of a well-established and growing manufacturing company known for quality, reliability, and long-term customer partnerships. The business has a strong people-first culture, valuing collaboration, accountability, and continuous improvement. This is a great opportunity for an Account Manager who enjoys building relationships, working with technical products, and being part of a company where your contribution genuinely makes an impact. You'll be joining a supportive team that encourages development and values doing things the right way. This is what you'll be doing As an Account Manager, you'll take ownership of customer relationships and play a key role in driving both customer satisfaction and commercial growth. Managing a portfolio of existing B2B customers, acting as the main point of contact and ensuring a high standard of service throughout the customer lifecycle Building strong, long-term relationships by understanding customer needs, industry challenges, and technical requirements Identifying opportunities to grow accounts through new projects, upselling, and cross-selling relevant products or services Working closely with internal teams such as engineering, production, and supply chain to ensure customer requirements are delivered accurately and on time Supporting commercial activity including quotations, pricing discussions, forecasting, and general account planning This is what you'll bring to the team To be successful as an Account Manager, you'll bring a mix of commercial awareness, communication skills, and a customer-focused mindset. Experience in account management, sales, or a customer-facing role within a B2B environment An interest in technical, manufacturing, or engineered products, with the ability to learn and understand specifications Strong relationship-building and communication skills, both internally and externally A proactive approach with the confidence to manage multiple accounts and priorities A team-oriented attitude with a willingness to collaborate and contribute This is what you'll get in return In return, the company offers a supportive environment, opportunities for progression, and a package designed to attract and retain good people. Competitive salary with performance-related bonus Early Friday finish with every other Friday off Generous holiday allowance A positive, collaborative working culture Opportunities for development within a growing business Free on site parking Apply now for more information.