Data Centre Manager (Milton Keynes)
**Department:** Data Centres
**Location:** SE-1 (Milton Keynes Data Centre)
This is a site leadership role for a Data Centre Manager (DCM) to take responsibility for a high-performing Pulsant owned and operated facility, ensuring operational excellence, security, and efficiency. You will lead a Data Centre Services (DCS) and Mechanical & Electrical (M&E) team, driving performance, compliance, and continuous improvement. With full responsibility for site availability, health & safety, budget management, and third‑party oversight, you will ensure all certifications and processes meet the highest standards. Beyond operations, this role offers a commercial focus, working closely with Sales and Product teams to support business growth. You will host client visits, showcasing the facility’s strengths to secure new opportunities. Your success will be measured by customer and employee satisfaction, cost control, energy efficiency (PUE reduction), and return on site investment. This is a hands‑on role where on‑site leadership is essential.
Key responsibilities
* Leadership & Team Development - Act as a role model, driving service excellence, training, and development for all team members.
* Compliance & Safety - Ensure adherence to health & safety, security procedures, and compliance accreditations, maintaining a safe working environment.
* Operations & Maintenance - Manage 24/7 site operations, including shift planning, maintenance schedules, subcontractor oversight, and Planned Preventative Maintenance (PPM).
* Budget & Cost Management - Recommend and control site budgets, ensuring expenditure aligns with agreed objectives and delivers best value.
* Energy Efficiency & Infrastructure - Drive Power Usage Effectiveness (PUE) improvements, optimising cooling, power, and infrastructure for maximum efficiency.
* Client Engagement & Service Delivery - Lead client tours, ensure service excellence, support project delivery, and maintain high client satisfaction.
* Risk Management - Maintain an up-to-date Risk Register, oversee all site inspections, ensure compliance with company procedures, and mitigate potential issues.
* Capacity Optimisation - Manage and optimise space, power, and connectivity to maximise opportunities for growth and operational efficiency.
What / who we’re looking for
* Advanced education including technology or engineering qualification or equivalent work experience.
* Full UK Driving Licence.
* Good understanding of Data Centre infrastructure.
* Client facing experience, including dealing with clients in difficult circumstances.
* People Management experience.
* An enthusiastic, driven, committed and flexible approach to work.
* Natural initiative and pro‑activeness to their method of working.
* Excellent standard of written and spoken English and numeracy skills.
* A team player but also able to work on own initiative with minimum supervision.
* Ability to organise and manage competing deadlines and changes to priorities.
* Ability to liaise effectively with clients and collaborate positively with colleagues.
* Understanding of the UK regulatory regime relevant to the data centre industry particularly around H&S legislation, ISO 27001, 14000 and PCI.
Pulsant offers
* A supportive work environment with a focus on career growth, development, work life balance and well‑being.
* A friendly, family‑like atmosphere where almost half of the team have been with Pulsant for 5+ years.
* Benefits include 5% pension, private healthcare, cycle to work scheme, free breakfast and snacks, Udemy licence and more.
Equal opportunity employer statement:
At Pulsant, we are committed to creating a supportive and inclusive environment where everyone feels valued and has a strong sense of belonging. We want all individuals to feel respected, heard, and empowered to contribute and succeed. If there is any way we can support you—such as providing reasonable accommodations during the application or interview process—please note this in your application, or reach out to us by email: careers@pulsant.com
#J-18808-Ljbffr