About Montcalm Collection
United by timeless style and peerless service, Montcalm Collection is London’s compendium of luxury hotels. Housed in elegant Georgian townhouses, an 18th-century brewery, heritage headquarters, and a diamond-shaped skyscraper, each hotel reveals a different chapter in the city’s story.
The hotels in the collection include a historic brewery, reimagined as a vibrant modern hotel: Montcalm Brewery. A storied city-slicker, housed in the former headquarters of the Royal Mail: Montcalm Royal London House. A property with a bold new perspective at Montcalm East, part of Marriott’s Autograph Collection. Our flagship hotel is on the brink of a bold new era - conscious, cultured, characterful, and considerate- Montcalm Mayfair. As well as a duo of mindful hotels which set a slower pace: Inhabit, Southwick Street, and Inhabit, Queen’s Gardens, both part of Design Hotels.
Overview
Montcalm Collection is looking for a skilled and ambitious
Cluster Revenue Manager with GDS experience to join our team. Become
a trusted ambassador of Montcalm Collection and help to shape our next chapter
and showcase your skills. Take advantage of the opportunity to move between
properties, achieving the service and product delivery standards for the
department with a high degree of customer care and service.
Key Responsibilities
·
Manage
the day-to-day operations of the revenue department for the assign hotels
portfolio.
·
Managing and yielding Daily; Weekly and Monthly Hotel Pricing.
·
Ensuring Rate parity within different distribution channels.
·
Rate suggestions for Internal & External Clients.
·
Managing Extranets, Loading FIT allocations and rates.
·
Dealing with Group enquiries and quotes.
·
Effectively manage and be in control of all inventories.
·
Yield of room revenue via strategic control of hotel and room type’s
Overbooking levels.
·
Control of inventory and availability of external booking sources for assigned
properties (i.e., GDS and Third-Party Internet companies).
·
Controlling distribution channels and rate returns to ensure right flow of
business.
·
Analysing promotional rate returns and production to ensure sale of correct
rate mix.
·
Year to date & Monthly Business on Books analysis from Last year to
understand company’s current standings and segment mix trends.
·
Analysing current booking pace via occupancy; Average Daily Rate and Room
Revenue.
·
Forecasting Daily; Weekly, Monthly and Annual Revenue Forecast.
·
Forecasting Events and Current Market Conditions, which has high, medium, or
Low impact to our business and action accordingly.
·
Forecasting Hotel’s Revenue to ensure our Monthly target is in line with Last
year’s result and Budgeted targets.
·
Attend month end meeting and present Revenue results vs. Targets and Budget.
·
Design and maintain a living action plan for each hotel under responsibility,
specifying actions to incentive demand by market segment and following up on a
weekly basis.
·
Ensure the optimal Business Mix of the portfolio assigned, evaluating the needs
per season and segment, coordinating efforts with the sales team and E-commerce
manager.
·
Coach, mentor, and guide commercial and operational teams in revenue management
fundamentals.
·
Work closely with hotel teams to update and manage selling strategies for
individual and group bookings across all distribution channels and reservation
sources.
·
Analyse and forecast demand, establish effective selling strategies, oversell
strategies, and optimal market mix to optimise Average Daily Rate (ADR) and
Revenue Per Available Room (RevPAR).
·
Check and improve with the Hotels the RGI with the best hotel specific Mix of
MPI and ARI.
·
Monitor the pricing and strategy of our competitors (primary and secondary
(aspirational) comp set for each of London hotels and apartments) by season and
market segment, taking it into consideration for our own pricing strategy if
needed.
·
Optimize Total Revenue of the hotel portfolio under your responsibility.
·
Manage the portfolio pricing strategy by market segment and ensuring the right
positioning of the Hotels in the Market.
·
Analyse daily, weekly, and monthly pickups and trends from different
perspective, using that info to optimize constantly our pricing and strategy.
·
Check the Production and evolution of the different Distribution Channels,
(GDS, IDS, Montcalm Collection.com, Hotel direct...) and market
segments.
Key Attributes
·
Extensive
knowledge of luxury hotel operations and market dynamics.
·
Proficiency in revenue management systems (RMS), property management systems
(PMS), and channel management software.
·
Strong analytical skills, with the ability to interpret data and make strategic
decisions.
·
Excellent communication, leadership, and interpersonal skills.
·
Ability to work under pressure, manage multiple priorities, and meet deadlines.
·
Certified Revenue Management Executive (CRME) certification is a plus.
Working Conditions
· Full-time
position, with flexibility required to accommodate the demands of the role.
Essential Qualifications
·
Bachelor’s
degree in hospitality management, Business Administration, or a related field.
·
Minimum of 5 years of experience in revenue management, with at least 2 years
in a multi-property or cluster role.
·
Knowledge of Opera
Benefits
·
Collaborative and empowering team dynamics.
·
Pathways for promotions and growth within the brand.
·
Recognition and Rewards Program.
·
Access to an array of discounts via our Benefits Platform.
·
Comprehensive training through Certified Classroom and E-Learnings.
·
28 holidays annually, inclusive of 8 bank holidays. Additional holidays post
2-year tenure.
·
Health incentives: Cash-back on optical, dental, chiropractic, and physio
services.
·
Concession on gym memberships.
·
Nutritious meals provided during shifts.
·
Complimentary dry-cleaning service for uniforms.
·
Inclusive pension schemes
· Paid
Day Off on Your Birthday
· Paid
volunteering day
Eligibility
Candidates must be authorised to live and work in the UK.
Currently, visa sponsorship is not available for this role.
Equal Opportunity Employer
At Montcalm Collection, diversity and inclusion aren't just
buzzwords. We genuinely value the unique perspectives each individual brings,
regardless of gender, ethnicity, age, disability, or background. Our culture
thrives on mutual respect, and we are dedicated to providing a workplace free
from discrimination and prejudice.
Should this role resonate with your aspirations, please
apply. If not shortlisted, we encourage you to explore other opportunities with
us, either now or in the future.
Note: If you do not hear from us within 14 days, kindly
consider your application as not shortlisted for this particular role.
Please note that we do not accept unsolicited CVs from agencies or headhunters. Any CVs submitted for these roles without prior agreement per role in writing from our Head of Human Resources, will be considered the property of the company and will not be subject to agency fees.