Leasing Administrator – Birmingham - £27,000 per annum + Discretionary Bonus
My client, a globally established and leading Real Estate Agency, are currently seeking a Leasing Administrator on to join their brand-new luxury residential Build-to-Rent development in Birmingham compromising of 667 apartments.
You will be providing support to the renewals and tenancy management team in the delivery of a high quality service for the benefit of clients and tenants.
The successful candidate will be a good team player with strong organisational and communication skills. have the ability to work under pressure and a willingness to learn. A self-motivated individual, they will also be able to demonstrate reliability, flexibility and initiative.
Duties
* Provide high level of customer service to residents at all times
* Review and accept offers submitted for new lets including right to rent checks
* Complete new tenancy progression process including referencing and drafting tenancy agreements
* Process tenancy renewal paperwork
* Conduct check in, check out and midterm property inspections where required
* Compiling inventory reports and sending resident welcome packs
* Ensure lettings legal compliances are met and procedures followed
* Liaise with the Resident Experience/leasing team to ensure flats are ready for move ins
* Maintain records on the property management database
* Compile reports for portfolio analysis, monitoring and reporting
* Deal with enquiries from tenants, utility providers, local authorities, etc
* Maintain electronic files for each property in accordance with procedures
* Liaise with the property accounts team over any property queries where necessary
* Updating utility providers and local authorities of tenancy changes
* Collate data and compile client reports
* Undertake specific projects as requested by line manager
* Complete general administrative roles as and when required
Skills and Experience Required
* Previous property administration experience
* Good organisational skills
* Good verbal and written communication skills with a positive attitude and attention to detail
* Excellent time management
* Ability to multitask and to work accurately and effectively under pressure
* Must understand the principles and practice of customer care
* Ability to work in a team and understand team dynamics
* Must be computer literate in Microsoft Office with a high level of competence on Excel
* ARLA qualification would be preferable
Working Hours: 40 hours per week, Monday to Friday, Saturdays on Rota with a day off in lieu
Salary: £27,000 per annum + Discretionary bonus
For more information, please contact Megan on the Business Support team at Dove & Hawk Property recruitment.
0208059 7472
megan@doveandhawk.co.uk