Overview
Job Title: Business & Operations Support
Job Description Summary: This is a 9 month FTC commencing early November 2025. There is potential to move to a permanent role but this is not guaranteed. This role is ideally London based, but we are open to exploring candidates in Birmingham and Leeds. This is a hybrid position.
Job Description
This is a pivotal support role within the UK&I Business at Cushman & Wakefield overseeing operational Finance activity, alongside assisting the profitable growth and development of the division and its overall performance with respect to the following:
* Operational Finance Support
* Supplier & Client Interactions Support
* Compliance Support
* Revenue Reporting & Forecasting
Responsibilities
* Finance System Super User – 20%
o Super user on systems (e.g. B20 & Workday & BAIT)
o Train and develop the teams to fully utilise all functions available
o Participating in testing new system changes as and when required
o Be champion for the UEP team for location / country
o Be first line of contact for business & CW Finance for location/country
* Procurement – 10%
o Understand local and global policies on vendor engagement/management
o Be key point of contact for location/country on vendor engagement/management
o Where necessary, ensure training of (new) staff and on-going compliance with company vendor policies and practices
o Manage vendor relationships - supervise local purchasing and supplies inventory
o Co-ordinate new supplier set up – ensuring all checks complete
* Compliance – 10%
o Work with the business to facilitate conflict checks
o Support and work with Compliant on AML requirements
o Where necessary, ensure training of (new) staff and on-going compliance with company vendor policies and practices
* Accounts Payable – 10%
o Be expert on Coding for location/country
o Be first point of contact for FSC for accounts payable queries
o Where necessary, ensure training of staff and on-going compliance with company processes.
o Review and approve invoices where appropriate
* Revenue Recognitions – 20%
o Understand global revenue recognition requirements
o Be escalation point for billing queries
o Where necessary, ensure training of staff and ongoing compliance with company processes
o Managing revenue recognition reporting and global requirements for division
o Have a basic understanding of VAT and how it affects business operations (invoicing, payments, etc.)
* Debt Management – 20%
o Consult with FSC and the Finance department of clients, as needed
o Managing day to day processing of accounts and minimising bad debt provisions ensuring internal deadlines are met
* Executive Management Support – 10%
o Provide support to senior management, as needed
o Work closely with the local team and their relevant requirements
Skills/Experience
* Advanced financial administrative experience in an international professional services firm or related (corporate) environment
* Able to effectively develop and manage relationships across all levels and cultures
* Excellent organizational, managerial and problem-solving skills
* Ability to define and communicate clear business objectives and desired outcomes
* Ability to anticipate and proactively resolve issues, be an effective multitasker, and remain flexible to a dynamic schedule
* Possess a high degree of self-confidence and executive presence
* Ability to analyse and interpret difficult situations, and provide recommendations for resolution.
* Manage highly confidential information and exercise discretion, professionalism and diplomacy in all interactions
* Excellent written and oral communication skills
* Careful attention to detail
* Ability to properly prioritize and work multiple tasks
* Advanced technical skills using MS Office (Outlook, Word, Excel and PowerPoint
* Familiarity with web-based applications and communications would be an advantage
* High-level executive support or general human resources experience would be an advantage
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