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Meeting & Event Sales Coordinator
As our Meeting & Event Sales Coordinator, you will understand what it means to deliver amazing hospitality and will thrive on exceeding guest expectations. Your primary focus will be on our Meetings, Events, and Groups business, handling enquiries, finalizing event details, billing, and record keeping.
In some hotels, we have launched V Works, our co-working business centre. Can you sell the dream of a collaborative working space? You will impress customers with fantastic service, grow our customer base by identifying new leads, and convert enquiries to members. With a great personality and a passion for sales, you will offer excellent options for guests while ensuring hotel profitability.
You should be highly attentive and capable of delivering consistent standards. A can-do attitude is essential. Teamwork is key in this industry; you should be a strong team player willing to assist wherever needed.
Work, Grow, Play! At Village Hotel Club, we embrace personality, individualism, and fun. We create lively, modern spaces for guests to work, eat, relax, play, and exercise. With hotels and leisure clubs from Aberdeen to Bournemouth and more opening soon, you will deliver service that sets us apart from the competition.
Join us and enjoy benefits such as:
* Complimentary Health and Wellness Membership at your home Club for you and a family member/friend worth £1,500 a year.
* Discount on all overnight stays at Village Hotels, starting from £35 with a friend and including breakfast.
* Friends and Family discounted stays from £49, including breakfast.
* 50% discount on Food and Drink purchased on or off shift at any Village Hotel Pub & Grill.
* 30% discount on and off shift in our Village Hotel Starbucks stores.
* Excellent training and development, including Rising Stars and Talent Academy programmes.
* Innovative training using our Mobile Gaming platform.
* Discounts and cashback offers on many High Street Brands and Supermarkets.
* Well-being and Healthcare benefits, including monthly programmes to support mental health.
* Mental health first aiders and up to 2 mental health days annually.
* Financial wellbeing support and salary drawdown via Wagestream.
* Access to Employee Assistance Programme for support and counselling.
* A fun, supportive, and inclusive work environment with regular team events.
* Reward and Recognition schemes, anniversary rewards, and other incentives.
* Electric car salary sacrifice scheme.
* Guaranteed day off on your birthday.
* Discounted Health Cash plan and Sick pay Insurance.
* Big People Days to celebrate and reward employees and communities.
* Enhanced maternity and paternity benefits and pay.
* Company Pension scheme and Life Insurance.
*Terms & Conditions apply based on your contract.
What we need from you:
* Be imaginative, identify new business opportunities, and stay aware of local developments and competitors.
* Have a keen eye for detail, ensuring contracts and quotes are accurate.
* Understand guest needs, conduct show-arounds, and promote all our services.
* Demonstrate strong commercial acumen to ensure appropriate staffing levels and drive conversion.
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