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Desktop support manager

Liverpool (Merseyside)
Slater and Gordon Lawyers (UK)
Support manager
Posted: 11 May
Offer description

Job Description We're currently recruiting for a skilled individual who can deliver an excellent technical/non-technical IT asset and configuration management capability within Slater and Gordon. As part of this role you will manage a team of technicians and be responsible for IT Asset Management including the maintaining of a Configuration Management Database (CMDB).

About The Team

The IT department manages all technology in the business, including infrastructure, software and hardware. The team plays a key role in driving technological improvements across the business and ensuring that the business remains at the forefront of using technology to enhance the businesses services and products.

Duties and Expectations

Asset Inventory Management: Creating and maintaining an accurate inventory of all IT assets, including hardware, software, licenses, and peripherals. This involves tracking asset details, such as serial numbers, configurations, and locations.

Asset Procurement and Acquisition: Planning and overseeing the procurement process for new IT assets, ensuring compliance with budget constraints and organisational requirements. Negotiating with vendors for favorable pricing and terms may also be part of this responsibility.

Asset Deployment and Configuration: Managing the deploym...

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