Our hotel The Balmoral is located at Edinburghs most prestigious address, No. 1 Princes Street, where the Old Town stops and the New Town begins. Our hotels majestic clock defines the citys skyline and since the day we opened in 1902 it has run three minutes fast to ensure our guests will never miss their train.
Your key responsibilities
Rocco Forte Hotels are a collection of iconic hotels that respects the individuality of location and its team members, encouraging them to be their natural selves while providing a local, authentic experience to our guests.
As a valued part of the Forte family, you will:
Be responsible for cleaning all the spa facilities of the hotel to The Balmoral standards
Ensure the cleanliness is up to our hotel standards and carry out regular checks of all spa areas to ensure guest satisfaction is met
Be part of our spa team to create memorable experiences for our guests
Be knowledgeable of the hotel, our facilities, and the local area
Ensure compliance with hotel policies, procedures, and safety standards
Take pride in your work, both when working independently and as a valuable member of the housekeeping team
Who we are looking for We are seeking enthusiastic and dedicated individuals who are passionate about celebrating the individuality of our hotels and guests.
This role is a 24 hours per week (includes weekend work).
We are looking for team members who bring:
Pride in their work and provide a warm and confident greeting to our luxury environment
Positive personality
Excellent communication and interpersonal skills
Good work ethic
Support for the Spa team
High personal and professional standards
Strong instincts for understanding and fulfilling the needs of guests
A friendly and professional attitude toward guests and colleagues
Reliability and dedication to our team
Team spirit and trustworthiness
Pride to resolve guest and workplace issues
Enthusiasm for learning
Why work with us Being part of Rocco Forte Hotels means engaging in a career where passion and dedication are recognised and rewarded, making it an ideal place for those seeking growth and excellence in the hospitality industry.
Working with us provides access to the following perks:
Discounted rates across our collection of iconic hotels
Extensive learning and development opportunities
Meals on duty, laundry of uniforms
Social activities and events
Recognition programs
Annual awards
Occupational Pension Scheme
50% discount on food and beverages
25% discount on Spa Treatments
20% discount on Health Spa products
Cycle to Work Scheme
Local Retailer Discounts
Employee Assistance Programme
Discretionary service charge
Salary £16,221 gross per annum plus discretionary service charge
Ready to take the next step in your career? Apply now to become a valued part of Rocco Forte Hotels, an inspirational place to work, known for its commitment to excellence and a sense of familiar family culture everywhere, combined with the passion, commitment, and desire from team members to delight guests and serve one another.
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