A High Jewelry Maison with a strong heritage that promotes exceptional craftsmanship in an enchanting and creative environment.
Our Maison is seeking talented individuals dedicated to developing and sharing their expertise with care and without compromise. At Van Cleef & Arpels, you will be surrounded by passionate experts and will contribute to numerous new projects, allowing our Maison to continually reinvent itself.
We are proud to hire talents from diverse backgrounds and experiences. We believe that embracing diversity and inclusion fosters creativity and knowledge, leading to excellence.
Do you have solid experience in Fine Jewelry, preferably also in High Jewelry?
Do you possess a strong sense of luxury service, aesthetics, and a proactive approach?
Are you a supportive team player, positive, and constructive at all times?
Do you have excellent interpersonal skills and the ability to interact with an international clientele to develop a loyal customer network?
Are you meticulous, highly client-focused, and organized?
What are we expecting from you?
The Boutique Assistant supports the sales team in providing an exceptional client experience, efficiently managing both client-facing and back-office activities. This role embodies and represents the Maison’s values at the highest standards.
Advising, selling, and clienteling…
* Assist Sales Associates during client presentations (greeting clients, serving drinks, presenting products)
* Prepare and wrap products
* Process sales transactions (prepare related documents, follow payment procedures)
* Support sales team in daily clienteling activities (gift card preparation, purchasing small client gifts)
Showcasing maison identity and expertise…
* Follow brand visual identity guidelines (visual merchandising, daily maintenance)
* Support event organization
* Maintain knowledge of High Jewelry, Jewelry, and Watchmaking
* Perform customer service activities as needed in the boutique
* Prepare and wrap products
* Process sales when necessary
* Assist Sales Associates in client profile preparation
* Organize and review the workspace
* Ensure cleanliness of counters, displays, and windows
* Set up back-office sales tools
* Contribute to operational tasks
* Monitor stock levels of supplies and products
* Develop operational knowledge of digital tools (tablet, iPad, iPhone)
* Comply with Maison’s policies and procedures
More than a role… We recruit for a career!
Joining Van Cleef & Arpels means becoming part of a Maison that prioritizes employee career development. You will receive training on our history, craftsmanship, and creations to immerse you in our enchanting world.
The recruitment process
Apply online. If your profile matches our needs, our Talent Acquisition team will contact you for an interview. You will meet with the Retail Director and HR Business Partner during the process. If not successful, you will receive an email notification.
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