MCR Property Group is seeking a proactive and reliable Assistant Accommodation Manager to support the daily operations of our newly renovated PBSA building in Sunderland. This is an exciting opportunity to be part of a growing team delivering exceptional accommodation and service to students in the region.
Working closely with the Accommodation Manager, you'll ensure the smooth running of the site, provide excellent customer service to residents, and contribute to a positive living environment.
Key Responsibilities
Support the Accommodation Manager with the day-to-day operations of the building
Act as a main point of contact for students and visitors during working hours
Carry out regular site inspections and ensure communal areas are clean, safe, and well-maintained
Log and respond to maintenance requests, liaising with contractors where necessary
Assist with student check-ins, check-outs, and room inspections
Handle enquiries, complaints, and emergencies in a professional and timely manner
Maintain accurate records and reports relating to health & safety, fire procedures, and maintenance
Ensure compliance with MCR Property Group standards and statutory regulations
Support lettings activity, viewings, and open days as needed
About You
Experience in facilities, property management, student accommodation, hospit...