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Full Time - Permanent
Place of Work :
Job Title: Administrator
Position Duration
Permanent
Role Type
Property
County
Nottinghamshire
Company
Lifeways Group
Salary / rate of pay
£24809.50
Town or City
Nottingham
Ref No
11313
Position Type: Full Time - Permanent
Place of Work : HYBRID - Stapleford Office and flexibility to work from home
Hours of Work: 37.5 Hours per week
Function: Property
Reporting to: Head of Property
Job Summary: We are looking for an Administrator to join our friendly, supportive property admin team providing high quality support to the Property Managers and business. Our Property portfolio is undergoing a huge investment and refurbishment plan and the central property team is the lynchpin co-ordinating all of this work as well as BAU maintenance issues. You will be expected to be confident in dealing with a host of telephone calls and emails, most of which will want a problem to be resolved. In this case you'll be expected to be empathetic, understand the issue, log the details on the CAFM systems and allocate to a relevant team for resolution.
This is a great opportunity if you want to be part of a lovely team, can work from Stapleford Office, Nottingham. in a growing property function, with lots of future opportunities. This is a great start to a career in Admin or Property.
Key Responsibilities
* Provide basic advice for solutions to problems.
* Take initial calls for both planned and reactive maintenance queries coming from the business
* Input all job data into Lifeways Computer Aided Facilities Management (CAFM) system – ensuring data accuracy at all times.
* Prioritise calls/jobs effectively ensuring they go to the right contractor and are given the correct status.
* Liaise closely with contractors and suppliers to ensure all paperwork from jobs raised and closed is accurate and followed through to completion
* Generate system reports on maintenance KPI’s and Service Level performance .
* Ensure all maintenance contracts in the CAFM system are up to date.
* Process all invoices as appropriate.
You can Expect : £24809.50 + Contributary pension scheme, + 33 days holidays including bank holidays, access to Lifeways Rewards and regular working from home (after training) as well as working within a lovely team and insight and experience in the property industry and systems.
Experience, Skills & Qualifications
* Ideally you will have some admin / office experience
* Proficient use of Microsoft Office in particular Excel and Outlook.
* Works well under pressure.
* Positive attitude and eager to learn
* Confident in dealing with people
* Excellent organisational abilities.
* Attention to detail.
* Experience in maintenance or working in care service s is an advantage.
Full Training will be given on systems and helpdesk. Training will need to be office based in Stapleford, however once completed hybrid working will be considered.
At Lifeways we value our colleagues and work hard to develop their skills through the provision of training and support. We are expanding our Property team and so there are real opportunities for career development.
If you feel ready for a change and are able to take on new challenges in a growing organisation, we want to hear from you.
The Lifeways Group is an equal opportunities employer and is regulated by CQC in England, CIW in Wales and CI in Scotland.
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Sales and Management
* Industries
Hospitals and Health Care
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