Role Overview
Senior Medical Secretary in the obstetric and maternity department, supporting clinical teams Monday to Friday.
Key Responsibilities
* Provide clerical and secretarial support to consultant obstetricians and junior doctors, including typing and distributing patient communications;
* Take minutes and manage diary; answer telephone queries;
* Maintain waiting lists and book appointments;
* Receive, sort, and prioritise daily correspondence; forward clinical reports/requests to the relevant clinician;
* Receive and act on telephone calls and face‑to‑face enquiries from patients, relatives, and staff, providing advice and information promptly and professionally;
* Accurately maintain waiting lists, add/discharge referrals, book appointments and restructure clinics for services such as post‑natal, birth reflections and pre‑pregnancy counselling;
* Track all medical records and X‑rays to/from the department and ensure orderly storage;
* Use (or learn) the in‑house Patient Administration System and other hospital IT systems, ensuring data integrity according to Trust standards;
* Work closely with senior colleagues and cover for colleagues in times of absence or annual leave;
* Undertake general administrative duties such as photocopying, filing, and monitoring stationary supplies; and
* Support and assist junior team members, including training new starters and undertaking further development as required.
Qualifications and Skills
* Good keyboard skills;
* Working knowledge of NHS IT systems is desirable but full training will be provided;
* Excellent communication and organisational skills;
* Adaptability, initiative, sense of teamwork, and ability to work independently as required;
* Good judgement and sensitivity when acting as a contact point between patients, medical and nursing staff, and external organisations.
Working Hours and Schedule
This is a substantive, full‑time position: 37.5 hours per week (Mon – Fri). It is open to discussion of reduced hours or non‑standard schedules if requested.
Benefits
* Competitive NHS Pension Scheme;
* UK NHS Discount schemes;
* Training and development opportunities through annual appraisal‑reviews;
* Comprehensive Health and Wellbeing support from our award‑winning team.
EEO Statement
North Bristol NHS Trust values all people as individuals, is anti‑discriminatory and committed to building a diverse team. Applicants from all underrepresented groups are encouraged to apply.
Closing Date
This advert closes on Tuesday 5 May 2026
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