Overview
Our globally renowned client, established for 60 years, designs, manufactures and supports bespoke in vitro diagnostic solutions for global supply. They are expanding and seeking an experienced and self-motivated multi-skilled Field Service Engineer to join their team in the Hertfordshire region. The role focuses on Installation, Service, Repair and Technical Support of automated laboratory equipment used in Clinical and Industrial markets.
Responsibilities
* Install, perform Planned Preventative Service, and carry out Reactive Repairs on a range of automated laboratory equipment.
* Provide high levels of technical customer service and satisfaction in various customer-facing environments, including hospitals, laboratories and blue-chip FMCG clients.
* Manage vehicle stock inventory efficiently within guidelines and ensure all activities are completed on time with accurate supporting documentation submitted per engineering/service department requirements.
* Attend training courses to gain or maintain knowledge and keep up to date with industry developments and technological advancements.
* Support project work when required to meet deadlines and provide on-call customer support as part of the Service Team rota.
* Ensure compliance with all relevant company policies and industry regulations, including Health and Safety at Work and site Safe Systems of Work (SSOW).
* Understand and adhere to UK driving requirements; hold a full UK driving licence.
Qualifications
* Qualified to at least ONC level or above in a relevant Electrical/Electronic Engineering discipline.
* Typically 3+ years of experience in a comparable service or maintenance environment; experience with laboratory or medical equipment is advantageous.
* Excellent communication and customer service skills at all levels.
Remuneration and Benefits
GBP40k + car/allowance + call-out rota up to GBP7,500 + exceptional benefits. Location: Hertford and surrounding area. Travel within the Hertfordshire region is expected.
How to Apply
Contact the Service Team at Premier Technical Recruitment for further details.
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