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Customer service administrator

Langford
Permanent
Office Angels
Customer service administrator
£25,000 - £27,000 a year
Posted: 13h ago
Offer description

Do you love customer service and pride yourself on your administration and organisational skills? Our client a privately owned, fast growing local agricultural company seeking an administrator who thrives in a team environment. Job Title: Customer Service Administrator Location: Exeter Hours: Monday to Friday 8.00am - 4.30pm or 8.30am - 5.00pm Salary: : £25,000 - £27,000 (dependant on experience) and to reviewed after 3 month probationary period. Benefits: Excellent benefit package including 25 days holiday plus Bank Holidays and free car parking The Role :Our client is seeking a confident Customer Service Administrator to join their team based in Exeter. The candidate will be providing excellent customer service to customers and suppliers whilst supporting with all associated paperwork. Key Duties : * To provide day-to-day general customer services and administrative support for the business * Answering the telephone and actioning emails promptly and in a friendly and efficient manner to take orders from our sales team and customers * Help set up new customer accounts and keep records updated Manage customer orders on relevant systems, liaising with third party suppliers as necessary and ensuring that order details are sent promptly and accurately to the relevant supplier/manufacturing facility* Set up and maintain products on relevant systems and work with the sales reps to set up new product formulations * Assisting the Transport Manager in the absence of the Transport Coordinator to ensure all deliveries are suitably typed on the transport planner and relevant paperwork provided to drivers in a timely manner and liaising with the drivers * Flexibility to provide job cover for colleagues as required You will need: * To provide first class customer service, having a good telephone manner with the ability to listen carefully and communicate clearly and concisely * Accuracy, a keen eye for attention to detail, and good organisational skills * Solid IT skills with a good working knowledge of standard Microsoft Office software * Ability to work within a team and individually This is a role which is constantly evolving and no two days are the same. If you are an enthusiastic individual who thrives in a busy environment and enjoys working as part of a supportive team, then this a perfect opportunity for you. Our client values excellent organisational skills and a positive attitude. To Apply If you would like to know more please call Vicky on (phone number removed) or email (url removed) Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

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