Head of Business Systems – Up to £70k – Remote (occasional travel) – Social care
Shape systems that genuinely improve people’s lives.
Our client, a values-led organisation in the adult social care sector, is undergoing an ambitious period of transformation. Following significant transformation over the past year, the organisation is now entering the next phase of growth, including major systems change and a strong focus on digital maturity.
They are now seeking a Head of Business Systems to provide strategic leadership across their business‑critical platforms and lead a talented systems team through this exciting journey.
This is not a hands‑on technical role. Instead, it’s a senior, people‑focused leadership position for someone who understands how systems, data and users come together to enable great care, confident staff and strong governance.
What You’ll Be Doing…
* Own and deliver the systems strategy, ensuring platforms are scalable, secure and aligned to organisational priorities
* Lead and develop specialist systems teams, creating clarity, collaboration and momentum
* Oversee a complex portfolio of systems spanning workforce management, learning, care planning, finance and CRM
* Ensure systems are well governed, secure and efficient, with clear access controls, configurations and automated workflows
* Act as a trusted partner to senior leaders, translating business needs into practical system solutions
* Champion user experience, change management and adoption, ensuring people feel confident and supported through change
* Play a key role in selecting and shaping new platforms, working strategically with suppliers and internal stakeholders
* Take a big‑picture view of integrations, ensuring systems work together rather than in silos
* Collaborate closely with data colleagues to understand and manage the downstream impact of systems change
* Support future‑focused initiatives, including exploration of AI and emerging technologies
Why This Role?...
* Influence systems used by thousands of frontline care staff
* Lead transformation at a time when digital change really matters
* Work with a progressive, non‑hierarchical leadership team
* Join an organisation where technology is seen as an enabler of better care, not just an IT function
* Play a visible role in improving quality, compliance and outcomes across services
What We’re Looking For…
* Proven experience in a senior systems or business systems leadership role
* Strong track record of delivering systems strategy and complex change
* Experience with SaaS platforms, integrations and automation
* Understanding of governance, compliance and data security (especially valuable in regulated environments)
* Excellent stakeholder engagement and communication skills
* A leadership style that is collaborative, pragmatic and people‑centred
* Background in care, health, housing, charity or similarly values‑led environments preferred
This is a fantastic opportunity where you can make a real difference, improving systems in a way that directly supports carers and helps them focus on delivering better care. Please apply now and we’ll be in touch shortly :)
Our client is an equal opportunity employer – they celebrate diversity and are committed to creating an inclusive environment for all employees.
Tilt Recruitment is acting as an Employment Agency in relation to this vacancy.
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