Turndown Attendant / Housekeeping Attendant - The Edinburgh Grand, a Luxury Collection Hotel
JOIN US
At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality!
We are passionate about the industry and always on the lookout for new talent to join us on our journey...
OUR HOTEL
The Edinburgh Grand, part of Marriotts prestigious Luxury Collection, is located in the heart of Edinburghs New Town. Housed in a beautifully restored former Royal Bank of Scotland, it offers elegant apartments and suites, combining historic architecture with modern luxury. Guests enjoy exceptional dining, stylish social spaces, and world-class service. As Scotlands first Luxury Collection hotel, were proud to deliver an unforgettable guest experience with a strong sense of place and heritage.
OUR BENEFITS
You will have access to a benefits package we believe truly works for our people
Discounted hotel room rates for you and your friends & family
An extra days holiday for your birthday
Enhanced Maternity, adoption & shared parental leave
Course Sponsorship
30% F&B discount at RBH hotels
Refer a Friend scheme (earn
250 for each referral up to 5 referrals)
Flexible working arrangements
Wagestream - choose how and when you get paid
Life Insurance
Employee Assistance Programme
Social and wellness events and activities all year round
Free meals on duty saving you over
1000 per year
And much much more!
A DAY IN THE LIFE OF A HOUSEKEEPING ATTENDANT AT
OUR HOTEL
Prepare guest rooms to the highest standards, ensuring every space is clean, comfortable, and welcoming throughout the day and during evening turndown service.
Clean and maintain assigned guest rooms, corridors, and service areas, ensuring they are spotless, well-presented, and fully stocked.
Replenish linens, towels, and guest amenities, making sure every room is ready to provide a comfortable and enjoyable stay.
Respond promptly and politely to guest requests, whether its delivering extra towels, amenities, or assisting with special room preparations.
Report any maintenance issues, lost property, or unusual findings to the housekeeping supervisor to ensure guest safety and comfort.
Work closely with the housekeeping team and supervisors to ensure rooms are prepared efficiently and service standards are consistently met.
Follow all health, safety, and hygiene standards, helping to maintain a safe and pleasant environment for guests and colleagues.
Carry out evening turndown service, refreshing guest rooms by preparing beds, adjusting lighting and curtains, replenishing amenities, and creating a relaxing environment for our guests.
WHAT WE NEED FROM YOU
Previous experience in a housekeeping or cleaning role is preferred, ideally within a hotel or hospitality environment.
Good time management skills, with the ability to complete tasks efficiently during busy service periods.
A friendly and professional attitude when interacting with guests and colleagues.
The ability to work independently as well as part of a team.
Flexibility to work evening shifts and deliver excellent turndown service.
A commitment to maintaining high standards of cleanliness, safety, and guest care.
A strong attention to detail, ensuring every room looks immaculate and ready to exceed guest expectations.
EQUAL OPPORTUNITIES
RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please let us know.