IT & Automation Technician
Salary: £30,000 - £33,000 Location: Fully on-site, Aylesford, Kent
Shift Pattern: 2pm – 10pm, 5 days a week; may include weekends. Occasionally other hours as required.
We are a fast‑growing e‑commerce brand opening a new HQ. The role is a hybrid of maintenance and IT support, focusing on advanced automation equipment and small‑scale IT infrastructure projects.
Responsibilities
* Sole responsibility for fulfillment centre automation equipment and machinery.
* Carry out proactive maintenance to maximise uptime and prevent breakdowns.
* Keep machinery and equipment in good condition, including regular cleaning.
* Diagnose faults and perform reactive repairs in the live fulfilment centre, restoring production lines quickly.
* Provide front‑line support for users on hardware and software (PCs, laptops, tablets, mobile devices and printers).
* Assist the IT Manager with IT infrastructure projects.
* Ensure sufficient spare parts, tools and supplies are on hand to minimise downtime.
* Maintain strong relationships with equipment manufacturers, staying up‑to‑date with innovations and best practices.
Skills & Experience
* Mechanical/technical background, ideally in a fulfillment centre environment (not required).
* Tinkerer with hands‑on mechanical skills and a love of learning how things work.
* Obsessed with improving systems & processes; always looking for small improvements that compound.
* Experience with MS365 and Ubiquiti environments, with good understanding of administration.
* Highly IT literate, tech‑savvy, can‑do attitude, and a person who just “gets stuff done.”
Other Requirements: Sponsorship not available. Must be based within commuting distance of Aylesford, Kent. Immediate consideration for the role.
Apply now or contact Stuart Barnes at ITSS Recruitment for further information.
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