IT Support Technician
Location Telford
Package: Up to £27,000 per annum (depending on experience)
Up to 24 days annual leave + Bank Holidays
Annual Bonus
Private Pension Scheme
Healthcare Cash Plan
Death in service
Friendly and supportive culture with lots of employee advancement opportunities
Duration: Permanent
Hours: Monday- Friday 40 hours per week
We’re excited to be supporting a forward-thinking manufacturing business in Telford that truly puts its people first. With a strong focus on innovation and continuous investment in the latest technology, this organisation offers a fantastic opportunity for an IT Support Technician to join a collaborative and future-focused team.
In this role, you’ll provide day-to-day helpdesk support while also having the chance to get involved in exciting tech projects that will stretch your skills and support your growth. The company is passionate about mentoring and professional development, making this a brilliant step for someone looking to build a long-term career in IT.
What you’ll be doing:
As the IT Support Technician, you will be getting involved in…
* Delivering first- and second-line support to users across the business
* Assisting with the installation and configuration of IT equipment
* Managing and supporting hardware and software systems
* Troubleshooting technical issues efficiently and effectively
* Supporting wired and wireless networks
* Administering Active Directory
* Ensuring software licensing is up to date
* Maintaining the IT asset register
What we’re looking for:
* Previous experience in an IT Support or Helpdesk role
* Solid knowledge of Windows desktop and Microsoft 365 applications
* A proactive problem-solver with strong communication skills
* A team player who’s eager to learn and grow
The application process:
Our mission is to support our clients in their creation of an equal, diverse and inclusive workforce. We are committed to providing a barrier-free recruitment process, so if you require any reasonable accessibility adjustments within the application process, then please make it known at the earliest opportunity.
We will carefully consider your details and advise you if we're able to progress with your application within 72 working hours. If you do not hear from us within this time your details won’t be retained. So, if you're not successful on this occasion, do continue to respond to future roles we advertise. In the meantime, all good wishes and continued success with your search for employment.
About Us
Prince Personnel are an employment agency working on behalf of our client. Whether you’re seeking a new permanent position, temporary assignment or contract you’ll find us easy to deal with. Located in thriving Telford, we focus on jobs in Shropshire, Staffordshire and North Wales. Prince Personnel specialise in commercial, accounts and finance and technical recruitment. With the best jobs around we are an independent agency working hard for you.
Reference: AA26631