At CV-Library, we have a simple vision: to help the world to work and we are looking for exceptional and talented people to help us realise this vision in both UK and overseas markets.
We are in a period of accelerated growth, following a year of key strategic acquisitions and significant investment across all parts of the business from Tech and Data to People and HR, there’s never been a more exciting time to join us or a better place to grow your career!
Benefits
Here at CV-Library, we value our employees and are committed to offering the best…
* 25 days holiday, plus bank holidays
* Additional day off for your birthday
* Holiday buy/sell scheme
* Life Assurance – up to 3 times your annual salary
* Medicash healthcare cashback plan – includes dental, physio, osteopathy, complementary and alternative therapies such as reflexology
* Discounts as part of Medicash, gym memberships, shopping, entertainment etc.
* Eyecare and flu vouchers
* Employee Assistance Program and Mental Health First Aiders
* Pension contribution up to 7%
* Ongoing training and development – face to face training sessions available throughout the year
* LinkedIn Learning – over 5,000 free courses to choose from
* Long Service Awards
The Role
Hours: Monday-Friday, 9:00-17:30
Location: Fleet
Working Pattern: Hybrid – 3 days a week on site
We are currently looking for a driven and enthusiastic Renewals Manager to join our growing sales team:
Responsibilities:
* Managing and increasing sales by maintaining and developing customer accounts in the staffing agency market
* Supporting, coaching and managing a team of Account Managers
* Ensuring the team are renewing, growing and maximising accounts, utilising data effectively to support our proposal and account retention
* Growing the team’s and your own personal account base, through proactive and structured account reviews
* Continually maximising profit through effective account management, finding new upsell opportunities, ensuring accounts are purchasing additional products
* Attending client meetings both alone and with your team where required
* Conduct 1-to-1s and team meetings as well as quarterly and annual reviews
* Manage activity and productivity to ensure KPIs (Key Performance Indicators) are being reached
* Ensure accurate forecasting of the renewals pipeline, reporting directly into the Head of department
* Compile and present monthly, quarterly and annual reports
What we’re looking for
* Strong team management experience
* Proven track record in managing and directing a highly skilled, motivated, successful and results orientated account management team
* Sales experience, with the ability to identify and maximise upsell opportunities
* Strong negotiation skills with experience speaking to key decision makers
* Ability to translate the needs of our customers into working procedures and sales opportunities
* Ability to work calmly and effectively whilst working to various KPIs
* Obtain and respond positively to feedback and take an active interest in personal development
We are actively committed to promoting a fully diverse and inclusive workforce and we welcome applications for this role from all candidates who meet the key requirements.
Please do not hesitate to get in touch should you require any reasonable adjustments to assist with your application.