We’re looking for a proactive Sales Administrator to join our leading engineering business based in Wigston, Leicester. In this role, you’ll bring your passion for customer service and strong organisational skills to manage sales administration and respond to customer enquiries. We’re looking for someone who is highly organised, detail-oriented, and confident communicating with both customers and colleagues. You’ll be proactive, able to manage multiple tasks at once, and enjoy working as part of a team. Key responsibilities: * Receiving orders from customers * Raising sales order and checking prices * Raising production paperwork * Raising delivery notes * Answering customer delivery queries by the telephone and by email * Arranging deliveries * Adjusting stock to reflect usage * Raising internal consumable orders * Assisting with part preparation and packing when time allows Requirements * Strong background in administration ideally in engineering or similar service based business * Previous experience in a customer facing role * Excellent IT skills with competent use of Microsoft Office * Proven experience of using a CRM or similar system * Confident communicator * High level of organisation * Excellent attention to detail * Excellent written and verbal communication skills * Ability to read sheet metal technical drawings would be desirable Hourly rate: £12.21/hr £17.25 per month full attendance bonus Working Hours 9.30am- 3pm Monday- Thursday 9.30am- 12.30pm Friday The company has some flexibility in the start and finish times dependent on the candidate’s circumstances. However, once agreed the start and finish times should be fixed and the working hours will be 23 hrs per week minimum