Sytner BMW is dedicated to delivering unparalleled service and expertise to BMW customers across its 22 nationwide locations. From new BMW models to Approved Used vehicles and aftercare services, our team is committed to exceeding customer expectations with knowledge, enthusiasm, and a friendly approach. As a premier BMW retailer, we uphold the highest dealership standards to maintain our outstanding reputation. We strive to provide convenient access and exceptional customer experiences at every Sytner BMW Centre.
Role Description
The Used Car Sales Specialist is an on-site, full-time role based in Oldbury. Responsibilities include assisting customers in selecting pre-owned vehicles, delivering an exceptional buying experience, building long-term relationships, and meeting sales targets. The role requires continuously providing outstanding customer service, ensuring satisfaction, and maintaining strong customer retention through professional and tailored interactions.
Qualifications
* Strong skills in Sales Consulting and Automotive Sales
* Commitment to delivering exceptional Customer Service and Customer Satisfaction
* Ability to foster Customer Retention through building trust and long-lasting relationships
* Effective communication and negotiation skills
* Proven experience in a sales or retail environment, preferably in the automotive industry
* Ability to work collaboratively within a dynamic team
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