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Deployment manager

Birmingham (West Midlands)
Deployment manager
Posted: 9 June
Offer description

Deployment Manager – Digital SolutionsCompass Group UK & Ireland | Business & Industry SectorWe have an exciting opportunity for a Deployment Manager to join the Digital Team at Compass Group UK & Ireland. Reporting to the Lead Digital Deployment Manager and aligned to the Head of Specialist Projects, this pivotal role will lead the deployment of digital restaurant solutions across our Business & Industry (B&I) sector.As the key advocate for our award-winning Time2Eat brand, you will help deliver a cutting-edge digital experience through our app, kiosks, POS, AI tray scanning, and more. You'll work alongside prestigious clients and senior stakeholders across the UK, advising on the best-fit digital solutions that drive customer engagement, operational efficiency, and profitability.Key ResponsibilitiesAct as subject matter expert (SME) for Compass UK&I's omni-channel digital restaurant solutions within the B&I sector.Lead planning and execution of digital deployments, ensuring seamless mobilisation across multiple sites.Collaborate with operations teams and stakeholders to understand business needs and deliver innovative digital solutions.Own and manage central rollout schedules, reporting tools, and deployment timelines.Serve as project manager for large, complex mobilisations, aligning stakeholders and mitigating risks.Build scalable processes for rapid deployment and continuous improvement.Manage third-party supplier relationships, including cost, planning, installation, and HSE compliance.Partner with Product Managers to embed updates and enhancements across new and existing sites.Work closely with culinary and marketing teams to deliver engaging digital customer experiences.Support sites with low adoption, recommending strategies to increase participation.Champion the digital vision in sector meetings and across key operational touchpoints.Experience & SkillsProven experience leading digital or operational mobilisations in a fast-paced environment.Strong background in digital transformation projects or app/product implementations.Excellent stakeholder management skills, including engagement at senior leadership levels.Strong project management capabilities (qualification desirable); proficiency in MS Project.A proactive, collaborative team player with excellent interpersonal and presentation skills.Comfortable taking initiative, problem-solving, and driving continuous improvement.What We OfferContributory pension schemeCareer development via Career Pathways and MyLearningAccess to Digital GP and healthcare support for you and your familyDiscounts on leading brands including Tesco, Sainsbury's, TUI, Expedia & moreUp to 44% off cinema ticketsWow Points loyalty programmeFree wellness, mindfulness, and fitness classesShare discounts and benefits with family and friendsLocation: Mobile role with travel across UK&I B&I sites; minimum one day per week at a Compass office.Sector: Business & IndustryType: Full-time, PermanentReady to lead digital innovation at scale? Join us and shape the future of food service with Compass Group.

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