We are seeking a skilled Vehicle Damage Assessor to join our team at Fix Auto Hainault, this role is essential in ensuring that vehicle repairs meet our high standards of quality and customer satisfaction. As a Vehicle Damage Assessor, you will play a crucial role in supporting our mission of delivering exceptional service.
Responsibilities
* Assess vehicle damage and provide accurate estimates for repairs
* Communicate effectively with customers regarding their vehicle status
* Collaborate with technicians to ensure quality repairs
* Maintain detailed records of assessments and estimates
* Uphold company standards of honesty and transparency in all interactions
* Support upselling opportunities where appropriate
* Contribute to a positive team environment focused on customer satisfaction.
* Qualifications
* Proven experience as a Vehicle Damage Assessor or similar role
* Strong mechanical knowledge relevant to vehicle repairs
* Excellent customer service skills with a focus on communication
* Ability to work collaboratively within a team environment
* Attention to detail and strong organizational skills
* Familiarity with estimating software
* Valid driver's license.
If you're ready to take your career to the next level and make an impact in the automotive repair industry, we invite you to apply today and join our dedicated team at Fix Auto
Job Type: Full-time
Benefits:
* Company pension
* Cycle to work scheme
* Private medical insurance
Experience:
* Estimating : 1 year (required)
Work Location: In person