Service Manager – Leeds
Salary: £60,000 – £70,000 + Company Car or Car Allowance
40 hours per week | Permanent
Vibrant Recruits is currently working with a leading UK refrigeration and HVAC specialist to find a Service Centre Manager for their Leeds operation. This is a fantastic opportunity to take the reins of their largest service centre, managing the P&L and a team of engineers, with real scope to influence growth and operational performance.
What you’ll be doing as Service Manager:
As the Service Centre Manager, you will report to the Regional Manager and be responsible for the day-to-day and strategic management of the Leeds branch. This role is primarily office- and site-based, with regular interaction with engineers, supervisors, and customers.
Key responsibilities include:
* Full branch management and ownership of the annual P&L
* Leading and developing a team including engineers and a Service Supervisor
* Supporting the Service Supervisor with daily operations and team development
* Maintaining strong relationships with existing customers while supporting business growth
* Collaborating with sales to develop and expand the service offering
* Managing budgets, costs, performance reviews, and development plans
* Overseeing operational delivery, safety, and customer satisfaction
* Working with HR and recruitment teams to manage staffing and succession planning
What we’re looking for in a Service Manager:
We’re seeking a business-focused operational manager with strong leadership and commercial skills.
Essential experience:
* Proven service centre, branch, or operational management experience
* Commercial acumen with P&L responsibility
* Track record of managing and developing teams
* Strong communication skills with customers and internal stakeholders
* Ability to balance operational delivery with strategic growth
Desirable:
* Technical or ammonia refrigeration experience
* Industrial engineering background
The role is primarily managerial, so technical experience is an advantage but not essential. The focus is on leadership, operational management, and business growth.
What’s on offer for the Service Manager:
* Salary £60,000 – £70,000
* Company bonus
* Company car or car allowance
* 25 days holiday
* Private health insurance
* Salary sacrifice pension
* Long-term career progression within a business that promotes from within
* Investment in training and development
* Opportunity to lead the largest service centre in the organisation
* Stable, experienced workforce with strong retention
If you’re an experienced service or operations manager looking to take ownership of a high-performing branch and drive growth, Vibrant Recruits would love to hear from you.