Job Description
Role: Service Advisor (Car Dealership)\n\nBasic Salary of Up to £28,000 basic salary + bonus - Up to £36,000 OTE\n\nLocation: Darlington\n\nFull Time and Permanent\n\nNO WEEKENDS\n\nOur client has a turnover of approximately £250 million per annum and over 700 members of staff employed in 13 car dealerships and one dedicated service centre across the country, giving the business both a national presence and a local community spirit.\n\nThey offer a wide range of new cars and vans whilst providing a variety of used and manufacturer approved vehicles to suit any need or price range.\n\nThey are now actively looking to recruit for a Service Advisor for their Darlington dealership.\n\nJob Purpose:\n\nAs a Service Advisor, you will be responsible for delivering a courteous and efficient reception ensuring a high standard of customer satisfaction. Ensuring high standards of quality workmanship and support continuous process improvement.\n\nJob Duties:\n\n * To greet all customers cheerfully and attend to their requirements promptly.\n\n * To obtain and record full customer/vehicle details and accurate description of work to be carried out.\n\n * To liaise with the Foreman/Service Manager on the progress of vehicles in the Workshop.\n\n * To inform customers of any delay in completion (Complying with the Company Pledge)\n\n * To maintain the Workshop loading syste...