Overview
Job Summary
This key role is central to delivering high quality patient care with compassion. The care you provide will make a real difference to patients and their carers and relatives. In addition to all of the benefits you would expect working for a national NHS Employer, we provide an extensive induction and ongoing development to support your career ambitions. There is an on-going professional development team within the Emergency department dedicated to training throughout your career in the Emergency Department.
This role requires you to work variable hours on a rota including nights and weekends and to communicate effectively with patients and their carers. You will assist with cleaning and stocking within the Emergency Department. You will work to maintain patient privacy and dignity at all times and adapt to different areas of the department as required.
Location: The Alexandra Hospital, Woodrow Drive, Redditch, Worcestershire, B98 7UB. Band 3. Salary £24,937 to £26,598 per year. Contract: Permanent. Working pattern: Flexible working.
Details
* Date posted: 23 September 2025
* Employer: Worcestershire Acute Hospitals NHS Trust
* Job locations: The Alexandra Hospital, Redditch, Worcestershire
* Reference number: C9365-25-0773
* Employer's website: https://www.worcsacute.nhs.uk/
* Job type: Full-time, Permanent
Job responsibilities
* Assist with washing and dressing patients, using hoists as appropriate.
* Assist with serving meals and feeding patients; report intake and record on charts.
* Assist with toileting, escorting patients to/from the lavatory and recording outputs where necessary.
* Assist qualified nurses with NEWS 2 vital sign monitoring and escalate appropriately.
* Undertake venepuncture, cannulation, blood glucose and ECG training to assist with registered nurses.
* Work within the minor injuries unit and assist with minor dressings, eye washouts and applying plaster of Paris to fractures.
* Assist with patient mobilisation, ensuring a safe environment and using appropriate techniques.
* Make beds and keep the ward/department clean, tidy and safe.
* Communicate with patients and their relatives with care and compassion; ensure patients are kept comfortable and receive personalised care.
* Involve in patient booking in/admission and introduce patients to ward/department as directed by the registered nurse.
* Record and safeguard patients' property and valuables.
* Support the multi-professional team to prepare and support patients undergoing treatment or investigation, maintaining privacy and dignity at all times.
* Safeguard vulnerable adults.
* Complete mandatory training and maintain compliance at 95% or above.
* Report matters of concern to the nurse in charge and assist with duties outside the working area to maintain good communication.
* Ensure privacy and dignity of patients at all times; be adaptable and flexible to working in various areas of the department or ward.
Qualifications
Essential
* Basic standard of education including Maths and English
* Experience of working in a patient care setting or customer-facing environment
* Care certificate course or equivalent
Desirable
* Basic IT knowledge/skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer: Worcestershire Acute Hospitals NHS Trust
Address: The Alexandra Hospital, Woodrow Drive, Redditch, Worcestershire, B98 7UB
Employer's website: https://www.worcsacute.nhs.uk/
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Health Care Provider
* Industries: Hospitals
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