Service Advisor Location: Leicester Contract: Full-time Salary: £29,361.72 OTE £36,631.72 Be the Voice of the Customer in a Fast‑Growing Aftersales Team If you’re a people‑focused Service Advisor who loves delivering a smooth, transparent, and genuinely positive customer experience, this role offers the perfect platform to shine. You’ll be the key link between customers and the workshop, ensuring every service journey feels effortless, informed, and professional. This is an exciting opportunity for a motivated Service Advisor who enjoys building relationships, solving problems, and keeping things running efficiently in a busy dealership environment. What You’ll Be Doing Welcoming customers and managing service bookings across all channels Clearly explaining required work, costs, and timescales Providing regular updates throughout the service process Working closely with technicians and the workshop to monitor progress Preparing estimates, authorising work, and ensuring accurate invoicing Handling queries or concerns with professionalism and calm Maintaining high standards of process, quality, and customer careWhat Makes You a Great Fit Experience as a Service Advisor or in a customer‑facing role (desirable, not essential) Strong communication and listening skills Highly organised, reliable, and able to juggle multiple tasks A calm, friendly, and inclusive approac...