Salary: £48,000 - 54,000 per year Requirements: Proven experience working as a User Researcher within GDS environments Strong understanding of the Government Service Standard Experience delivering research in agile, multidisciplinary teams Ability to communicate research findings clearly to a range of stakeholders Experience planning and running usability testing sessions Responsibilities: Plan, design and conduct user research across the product lifecycle Use a range of qualitative and quantitative research methods Work closely with Product Managers, Designers and Developers in agile teams Turn complex findings into clear, actionable insights Advocate for user-centred design and accessibility best practices Contribute to research repositories and insight libraries Technologies: UX UI Design More: We are looking for an experienced User Researcher to join a high-impact digital team delivering user-centred services at scale. This is an exciting opportunity to work on meaningful projects that directly improve public-facing digital services. We offer a competitive day rate of £400-£450 for a 3-month initial contract, with fully remote working and just 1 day onsite in Newcastle every 3 weeks. Join us to work on impactful, large-scale digital transformation programmes. last updated 8 week of 2026