Join our Arlettie team and embark on a global journey, organizing exclusive private sales around the world for one of the most iconic luxury brands. There will be approximately 7 to 10 sales per year, each lasting around 15 days. When you are not travelling, you may be asked to support sales activities at your local showroom.
The Assistant Cashier Manager supports the Cashier Manager in overseeing the cashiering operations of the sales. This role involves supervising a team, ensuring accurate and efficient processing of customer transactions, maintaining cash registers, and providing excellent customer service, in a challenging and fast paced environment.
Responsibilities
Till Management
* Managing the tills, customer queries and security at the cash desk
* Controlling cash handling procedures, investigating and resolving discrepancies on the tills
Team Management
* Assist in managing and supervising the cashier team
* Train the team to make sure they follow and apply specific processes requested by the individual brands we work with
Customer Service
* Address and resolve customer inquiries and complaints
* Ensure a positive shopping experience for customers
* Handle customer transactions in a friendly and efficient manner
Administration
* Assist with uploading prices to the till software and preparing point of sale material including pricing signage with information provided by the account manager
* Report all client feedback to the management team to ensure each sale achieves all relevant targets
* Monitor and maintain checkout areas to ensure they are clean and well‑organized
* Implement and enforce store policies and procedures
* Assist in inventory management and ordering of supplies for the cashiering area
Qualifications, Skills and Experience
* Minimum of 2 years of experience in a cashier or retail role in a retail flagship store or a store with high volumes (e.g., Zara, H&M, Tk Maxx)
* Previous supervisory experience is a plus
* Reliability, professionalism and strong commercial acumen
* Excellent organisational, communication and customer service skills
* Previous experience of successfully leading a team
* Entrepreneurial spirit
* Strong numerical skills and attention to detail
* Good knowledge of Microsoft Office
* Good spoken and written English
Package
* Full‑time role
* Opportunity to work in different countries all around the world
* Competitive salary
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