Overview
Credit Controller role at Gateley. Location: Birmingham or Manchester. The finance team focuses on cash flow management, debt recovery, forecasting, reporting, billing resolution, client liaison, and credit control activities to ensure financial accuracy and timely collections.
Responsibilities
* Manage cash flow and debt recovery processes, including forecasting and reporting.
* Billing resolution and client liaison to support timely collections.
* Perform monthly/weekly cash forecasting and complete cash reports for PLC and consultancies.
* Run cost reports and action client transfers.
* Review rejected bills, resolve client and fee earner queries, and allocate receipts.
* Check BACS receipts daily and investigate unallocated receipts.
* Coordinate with fee earners and secretaries on overpayments and refunds.
* Maintain remittances and handle 120 day alerts with follow-up.
* Monitor dashboards and follow up on tasks, including copy bill requests.
* Issue statements to specific clients as required and chase debtors via phone and email.
* Arrange monthly debt meetings with matter managers and issue aged debt reports (by MM and CCP).
* Issue Final Demand and Letter Before Claim where appropriate; prepare paperwork for legal action.
* Provide monthly debt reporting to the Credit Manager for the debt committee (90 day debt).
* Take credit card payments and record provisional bad debts as needed.
* Obtain credit reports as part of credit management processes.
Qualifications
* Ideally 12+ months of experience in a credit control role.
* Strong IT skills, including working knowledge of Excel.
* Experience in an office-based legal finance environment (preferred).
* Ability to work well as part of a team and meet deadlines; works effectively under pressure.
* Strong attention to detail and high accuracy; excellent verbal and written communication skills.
About Us
Gateley is a legal and professional services group that supports more than 5,700 active clients in the UK and beyond. The finance team includes Group Accounting, Legal Cashiering, Billing, Credit Management, and Purchasing. The group values ambition, forward thinking, collaboration, and trusted execution, with a focus on delivering solutions for clients.
Benefits and Culture
Gateley offers development and progression opportunities, a competitive remuneration package with potential annual bonus, and a range of learning and development options. The benefits package includes annual leave options, pension, healthcare, cycle-to-work, employee assistance, and other perks; flexible working patterns are supported to promote work/life balance. Gateley is committed to diversity and inclusion.
Additional Information
Pre-employment screening checks may be completed relevant to the role, including eligibility to work, qualifications, criminal records, financial stability, and references.
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Accounting/Auditing and Finance
Industries
* Professional Services
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