Job Description
About Us:
Luo is a fast-growing fintech startup building real-time cross-border payment infrastructure for West Africa. Our platform helps businesses make international payments faster and more affordably. We recently raised $4 million in seed funding from top investors, including the co-founder of Monzo and leading experts in cross-border payments. With our payment volumes growing rapidly, this role is critical to our continued success.
Role Overview:
As a Payment Operator, you will be responsible for managing the back office operations of our payment processes. You will support the front office—led by our FX trader—by ensuring that all transactions are processed, reconciled, and documented accurately. Your role also includes providing customer support and collaborating with engineering and product teams to implement operational improvements.
Key Responsibilities:
Back Office Operations
* Process and reconcile daily payment transactions.
* Ensure accurate record-keeping of all operations.
* Manage settlement processes and liaise with liquidity partners for post-trade activities.
* Monitor operational metrics and resolve issues promptly.
Customer Onboarding & Compliance
1. Oversee customer onboarding for int...