Overview
We are looking for a B and 4 Clinical Administrator to work at Sudborough House, St Marys Hospital, to provide comprehensive support to the Community Paediatricians and Nurse Practitioner. You would join part of a caring and compassionate team that is developing, innovative and dynamic, situated within the Children’s Directorate. You will have excellent customer service skills, especially on the phone to our service users and partner agencies or professionals, in addition to excellent organisational skills and a good working knowledge of Word, Excel and SystmOne. You must also have good team working, coordination, planning and scheduling skills, and a solution focused attitude.
Having an interest in working within the field Community Paediatrics would make this a fantastic opportunity for candidates.
Main duties of the job
To provide a full and comprehensive secretarial and administrative service to the Consultants and their team(s) to support the smooth running of day-to-day operational issues for supporting the clinical teams, thus enabling a whole team approach with the aim of providing outstanding compassionate care.
Working for our organisation
NHFT is an integrated primary care and mental health Trust, providing physical, mental health and specialty services in both hospital settings and out in the community. Because we put the person at the centre of all we do, we focus on delivering care that is as easy to access as possible. This means many of our services can be provided at home, work or in schools. We also provide health services to various prisons and detention centres in Bedfordshire and Cambridgeshire.
NHFT promotes a culture of learning to improve the care and safety of our patients and staff, which focuses on people who enable our Trust to be ‘outstanding’ by supporting opportunity, innovation, development and growth.
Detailed job description and main responsibilities
For further information on the advertised role, please refer to the job description located under the Supporting Documents heading. The full person specification can be accessed under the ‘About You’ Section of the document.
Person specification
Qualifications
* Educated to GCSE Grade C or above (or equivalent) in literacy and numeracy
* NVQ (or equivalent) in Administration Level 3
* NVQ (or equivalent) in Administration Level 2
Experience
* Ability to prioritise and manage competing demands
* Dealing with customers/patients face to face and/or via telephone
* Excellent working knowledge of Microsoft packages (Word/excel etc)
* Experience of working in the NHS (or care service)
* Experience of working with young people and their families
* Experience with SystmOne and other NHS systems
By submitting an application you are giving authorisation for the transfer of your data. In submitting an application form, you authorise us to confirm any previous NHS service details via the Electronic Staff Record (ESR) Inter Authority Transfer (IAT) process, including factual reference, occupational health clearance and statutory and mandatory training records and full service history.
Please ensure that your application, including supporting statements and behaviour examples, are truthful and factually accurate. Note plagiarism can include presenting the ideas and experience of others, or generated by artificial intelligence, as your own.
Correspondence regarding your application will be sent to you via a TRAC system account.
Please submit your application as soon as possible; due to the high volumes of applications we receive we reserve the right to close any adverts before the closing date once we have received sufficient applications.
We are an equal opportunities employer, which aims to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.
All posts that are engaged in a regulated activity will be subject to a Disclosure and Barring Service (DBS) check and a DBS re-check on a three yearly basis whilst employed in such a role. Staff employed in these posts will therefore be asked to register with the DBS Automatic Update Service upon receipt of their DBS certificate and must update yearly; the annual fee will be reimbursed subject to Trust policy. For further information please visit: DBS Update Service: applicant guide - GOV.UK
Please note if a DBS is applicable for the position then a charge will be deducted from your first salary or upfront cost if a staff bank position.
Please note that all new starters to the trust are subject to a probationary period.
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