Overview
Tesco UK • Larbert • Permanent • Apply by 08-Oct-2025
Availability Window
Days From time To time Sun 05:45:00 14:00:00 Mon 05:45:00 14:00:00 Tue 12:00:00 22:00:00 Wed 12:00:00 22:00:00 Fri 05:45:00 14:00:00 Sat 05:45:00 15:00:00
Shift Leader pay starts from £14.76 an hour; this increases to £15.97 for stores inside the M25. Additional payments may also apply depending on location.
It is Tesco policy to offer new colleagues a minimum of 16 guaranteed hours each week; if you would prefer to work fewer hours (to a minimum of 12) we have opportunities for this too.
The table shows the periods of time in the week we’d like you to be available to work—the availability windows. We will schedule your contracted hours within these times, and you’ll have 3 weeks’ notice of exactly when your shifts will be. We are happy to support flexibility; if your available times match closely but not exactly, we’d still love to hear from you.
Notes: you must be 18 or over to apply for this role.
Responsibilities
* Work in a fast-paced retail environment, with bags of variety
* Take ownership of running duty shifts, coordinating the team to deliver a clean, well-stocked store that exceeds customer expectations
* Be there for customers, listening to them and helping to ensure they leave with what they came for
* Look for ways to improve service, including coaching colleagues and giving feedback to the team
* Guide and support colleagues in-store, ensuring it stays a safe place to work and shop
* Maintain an understanding of store performance and assist managers in delivering actions to improve operations
* Lead from the front and set a great example for colleagues
Note: You need to be 18 or over to apply.
What is in it for you
* Variety in every day; flexible hours and shift patterns
* Opportunities for development with ongoing training
* Inclusive culture where everyone is welcome
* Your voice matters and ideas are welcomed
* Wellbeing support and benefits to suit you
* Being in good company with colleagues across Tesco
Our benefits include:
* Holiday starting at 20 days plus personal day rising to 22 days after 12 months (plus Bank holidays)
* Flexible working from day one
* Discounts through Colleague Clubcard and family sharing
* Free wellbeing services and resources
* Life cover and pension with employer contributions
* Additional benefits such as discounts, shares and cycle to work schemes
* Uniform provided and life-event support
* Access to colleague networks; more information on benefits is available
You will be responsible for
* Coordinating the store team to deliver an easy, fuss-free shopping experience for customers
* Supporting colleagues to deliver daily priorities and take regular breaks
* Opening and closing the store and completing duty cover with safety in mind
* Being the go-to person for day-to-day queries in the absence of a manager
* Maintaining a clean, tidy, well-presented store
* Supporting managers to coordinate seasonal, community and charity events
* Contributing to a positive, inclusive team atmosphere
* Providing great customer service by listening to customers and prioritising their needs
* Keeping the team informed on communications and updates
* Staying knowledgeable about store performance and seeking improvements
* Coordinating store improvements and removing obstacles to service
* Following health and safety procedures and ensuring colleagues do the same
* Recognising and celebrating colleagues who provide great service
You will need
* To be a great role model with thoughtful customer service
* To build strong, inclusive relationships with colleagues
* To be a clear communicator using various methods
* To lead in the absence of the Store Manager
* To make good decisions and adapt to change to serve customers and colleagues
* To motivate the team to deliver beyond expectations
* To be curious and look for opportunities to serve customers, communities, and the planet
About us
Our vision is to become every customer’s favourite way to shop, with the core purpose: Serving our customers, communities and planet a little better every day. Tesco emphasises responsible and sustainable business practices for all stakeholders.
Diversity, equity and inclusion (DEI) at Tesco means everyone feels represented and welcome. Everyone’s Welcome.
We support flexible working and understand different life stages. Talk to us about how we can support you during application and employment.
We are proud to be Disability Confident Leader and are committed to an accessible recruitment process. For information on accessibility support, please read here.
Please note: Tesco will recruit individuals who meet age requirements. The school leaver’s age for your country is available here. Some roles may close earlier than the advertised end date to manage applicant volume. Feedback is provided to candidates who attend interviews. For more information, visit www.tescoplc.com.
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