Account Director - Leisure
Overview
Sea Containers London is a luxury lifestyle hotel on London’s South Bank, boasting 359 bedrooms and award‑winning food & drink outlets. As part of the Lore Group, we provide a vibrant destination where glamour meets brutalism and act as the anchor on the River Thames.
The Role
As Account Director – Leisure, you will drive the luxury leisure sales strategy, nurture relationships with high‑end partners—travel agents, consortia, and tour operators—and identify new opportunities across domestic and international markets. Your focus will be on maximising suite occupancy, showcasing the hotel at key trade shows and events, and staying ahead of the competition.
Key Responsibilities
* Develop and execute targeted sales strategies to grow luxury leisure business.
* Build and grow relationships with luxury travel agencies, consortia, and wholesale partners.
* Prospect and convert new business opportunities.
* Represent the hotel at global trade shows, roadshows, and client events.
* Host sales calls, site inspections, and client visits to highlight our unique property.
* Collaborate with Revenue, Marketing, and Reservations teams to optimise revenue opportunities.
* Monitor competitor activity and market trends to stay ahead in the luxury sector.
* Report on performance, forecasts, and market insights.
About You
* Minimum 5 years of experience in hotel sales with a proven record in luxury leisure.
* A strong network of contacts within the luxury leisure travel sector.
* Excellent communication, negotiation, and presentation skills.
* Proactive, results‑driven, and self‑motivated.
* Balance independent work with collaboration as a team player.
* Flexible to travel domestically and internationally.
* A true passion for hospitality and delivering memorable guest experiences.
Salary
Competitive + bonus, plus benefits.
Benefits
* Guest experience including dinner and drinks.
* 6 complimentary nights a year at any Lore Group hotel.
* Lore Group Employee & Immediate Family Rates.
* Lore Group Friend and Family Rates.
* 50% Employee discount and 25% Friends and Family discount at over 800 partner hotels via Lore Discovery.
* 50% discount in Lore Group restaurants and bars.
* Discounts in spa and cinema.
* Contribution towards Health – Cash Plan.
* Life Assurance.
* Length of service incentives (additional holiday).
* Bespoke training programmes.
* Free meals on duty.
* Incentives such as Ride‑to‑Work and season ticket loan.
* Quarterly employee award ceremony and company staff parties.
* Employee assistance programme.
At Sea Containers London we are committed to giving employees the skills and support required to deliver extraordinary experiences, and to grow in their careers.
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