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Customer Account Manager, Hemel Hempstead
Client:
Reed - UNLIMITED
Location:
Hemel Hempstead, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Views:
4
Posted:
14.05.2025
Expiry Date:
28.06.2025
Job Description:
Are you looking for a fresh start? Do you have financial services experience and are seeking a new challenge? Evlo is recruiting for a Customer Account Manager. As a market leader in consumer finance for over 15 years, Evlo has been awarded MoneyFacts Best non-mainstream lender for the last 5 years. We offer dynamic growth opportunities supported by excellent benefits. Our customers rate us 4.7 stars on TrustPilot and 4.9 stars on Feefo.
If you possess great people skills, we would love to hear from you! Full training and development will be provided to ensure your success.
The Role
As a Customer Account Manager, you will manage the entire loan process—from initial customer inquiries, assessing requirements and affordability, to processing loan agreements and supporting customers throughout their loan lifecycle.
This role requires strong communication skills, excellent rapport-building abilities both over the phone and face-to-face, and keen attention to detail. We are dedicated to delivering outstanding customer service and positive outcomes.
Ideal Skills
* Strong communication skills and confidence
* Enjoy working with targets
Salary
Up to £30,000 depending on experience.
Rewards and Benefits
We offer comprehensive training, a competitive salary plus a bonus scheme, and extensive benefits including:
* Excellent pension scheme (3% employee and 8% employer contributions)
* 25 days holiday plus Bank Holidays (with holiday buy/sell options)
* Cycle to Work vouchers
* 3 Charity Volunteering Days
Evlo values employee satisfaction and is committed to being a great place to work. We support volunteering through partnerships like OnHand and promote mental health awareness with dedicated First Aiders and an active Employee Forum.
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